Jane
color
Ordered the purple girl's minky blanket. The color did not look like the picture online. Called to see about exchanging for different color and learned I would still have to pay 10% restocking fee. Outrageous! I wasn't returning, I was exchanging. Needless to say, we kept the blanket but will order another one somewhere else.
Response from Mosaic Weighted BlanketsAug 8, 2016
The weighted blanket is a therapy tool. This customer seemed unhappy about the color of the blanket (screen colors are sometimes different, it looks different depending on what screen you have) and less concerned about whether it was helping the intended recipient or not. Weighted blankets are wonderful for providing sensory input. We are sorry if the color didn't match what the color they were expecting. We stand behind our product and we have a 7 day return policy and we do have a restocking fee, because every blanket is made to height and weight. it's a custom sewn product. I really hope that this customer finds what they are looking for!

