Reasons why students choose Mos: Banking with no fees Access the largest scholarship pool in America Find free money for school and life Real human experts help you save on college Send and receive money instantly Over 50,000 fee-free ATMs Learn More Mos is a financial technology company and is not a bank. Banking services provided by Blue Ridge Bank; Member FDIC. The Mos Visa® Debit Card is issued by Blue Ridge Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.
Mos (mos.com) has 229 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
mos.com
Website
mos.com
Category
Education Services
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 7% of reviews.
Latest
Most recent review: December 2022.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Mos is a personal experience that really gets you all the financial aid possible
Mos was a great help! My personal advisor always made sure to give me all the steps to receiving my financial aid. I was constantly reassured and asked if there was anything else I needed help with. Even after getting all the help I needed, I was informed that I could go to my advisor for any other college questions I had. Mos is really a personal experience that ensures you receive all the college help financially and generally that you could need. I definitely recommend Mos for all high school students. It's the best help you can get.
KB
Kirstin B.
They really spent time to help me in my…
They really spent time to help me in my special circumstances to ensure that I got the best financial aid package from my school. I'm honestly surprised they didn't give up on me for how long and complicated the process was.
RH
Romney H.
I saw an ad for MOS.com and was…
I saw an ad for MOS.com and was skeptical at first. As I read more into the company I came across the option to pay $1 upfront then the $148 later if I received the financial aid from funding sources they found for me. This seemed reasonable because I could receive a refund of the $1 and not have to pay the $148 if I didn't get any additional funding. MOS.com did find additional funding options for me but none of the new ones were available at my university. I emailed MOS.com this information and asked for a full refund/cancellation in which they willing agreed to. I appreciate a company who holds true to their word.
LP
Lauren P.
Do not do it
Do not do it! They basically fill out the fasfa for you and most people already know how to do or have already done that. They make it seem like they find you money else where and that's how they get you because they don't. Don't pay someone to do something you can do yourself for free. Also if you want to delete your account, prepared to be ignored for DAYS. I had to threaten them by getting my dad who is a lawyer involved and when I sent that message, I got a response in minutes. I wish I could give this company no stars and I hope they go out of business!
CR
CONNIE R.
I have to give this company two thumbs…
I have to give this company two thumbs up. When I first went to sign up I had a problem with the application accepting my social security number so I contacted them and they told me exactly what to do. I followed their instruction and I was able to complete my application. Since then they have taken such a burden off of me. I have not had to worry about financing for my bachelor's degree because they have done such a fabulous job doing that for me. They have already submitted it to my college of choice and now I'm just waiting on my college to send me my financial aid package. The cherry on top, is the fact that I haven't paid them anything yet. I won't pay them until April 30th once everything is settled. So they are literally working for me for nothing until then. If it wasn't for the folks at MOS I would still be struggling with student loans and financial aid. They know more than I do. I will use them every year because they have gained my trust. I highly recommend them to any student who wants to just focus on the curriculum and not worry about where the funds are going to come from
GF
George F.
What a joke
What a joke. Taking advantage of people who don't take due diligence and actually research the terms of an agreement. I do not need to pay $150 for someone to tell me about a grant that I am already aware of, qualified for, and have accepted. Learn from me and do your own research before reaching out to anyone regarding financing education.
BC
Baby C.
FAFSA was completed in November 2019
I had to send the following email after my son and I were mislead into thinking that MOS was only applying for scholarships and grants after we stated that we only wanted help with scholarships and grants. He did not need assistance completing the FAFSA as we completed it in November of 2019. I sent a text message to the number I received stating that if I needed any help to text this number or send an email. I have not received a reply back as of yet.
Letter to the company:
As an attorney, I have advised my son that he has 24 hours to decide on whether or not I want to be in contract with a contractor (your service). After my son stated a few minutes ago on your app that he did not need help completing the FAFSA and only needed help with scholarships and grants, your app sent us directly to questions that were questions that are asked on the FAFSA website. We completed his FAFSA in November of 2019, and his college acknowledged that it had received the FAFSA. He has submitted his paperwork for the verification process, so we do not need to pay $148 for something to be done that has already been completed. Thank you.
Better options to cancel need to be created. If a person does not need FAFSA completion assistance, your company should not take that person's money. This app seems misleading and the terms of the contract/deal should be spelled out in advance and a person should not have to search for them. We also need to know if you are going to complete the FAFSA regardless of whether we need assistance in advance so we will not use the app.
Response from MosMar 23, 2020
Dear Baby Cakes,
We deeply regret any confusion or disappointment you experienced and our follow-up communications with you must have occurred after you posted this review! Please accept our apology for any delay or distress you experienced!
Mos does help students complete the FAFSA® but that is available for free. The paid component of the service includes state-based aid programs in the application, and access to a financial aid advisor who reviews your aid packages, as well as special circumstances to potentially prepare an appeal for you to ensure you end up with the maximum amount of aid you could qualify for.
Please allow us to clarify and explain the nature of our service and why many of the same questions that are on the FAFSA® are on the Mos application. Mos makes sure that students receive the maximum amounts of state and federal financial aid. To do that, we must collect the information that is used to determine eligibility. Many state-based aid programs use the same information, as well as additional factors, or sometimes fewer, than appear on the FAFSA®. Therefore, Mos asks many of these questions again as necessary to establish a student’s eligibility for state-based aid programs around the country, even if you have previously submitted a FAFSA®.
Also, Mos also offers a 100% money-back guarantee that if our efforts do not add more funds for students’ financial aid awards, then they are entitled to a full refund or cancellation of the fee.
We would be happy to discuss any further concerns or questions you may have!
DH
Darrin H.
Their efforts and their customer…
Their efforts and their customer service are aces in my book. I will have more to say once the grants arrive.