MosReviews of mos.com

The staff at MOS is phenomenal. They walked me through the process and answered all of my questions.

Mos has a very strong, super responsive, extremely friendly, and helpful customer service team. Top of the line - An honest company who is not trying to take advantage of you financially, which is unfortunately the standard business practice of WAY too many businesses these days, but not them. I am in graduate school, in CA, and of average income. Unfortunately, Mos was not able to get me anything beyond student loans, but was quick to honor their refund policy that I qualified for - literally, I had a response and refund processed within maybe 15 minutes after I emailed them. Hassle and BS free. I think they are probably much more able to help those in undergraduate programs, as there is always more help available there than for grad school, and for those with lower income obviously. Anyway, they filled out my FASFA immediatey, had quick and responsive service, and were a pleasure to deal with despite no free money for me. I would still recommend giving them a risk free try! I don't regret it.

I was a little skeptical about Mos. I had never heard of them before and as a broke college student, getting scammed is the last thing we need. However, the MOS team has been a HUGE help to me! I tired contacting advisors through multiple different schools for someone to point me in the right direction for more assistance. I constantly would get the run around about filling out FASFA, which I had already done. Once Mos got on board, they contacted me that same day willing to help: looking for scholarships and grants. They helped me construct a letter to financial aid appealing my package. Thank to Mos I was granted an additional $2000 per semester at a private university. I start this fall2020.

I heard about MOs through a friend and was so happy I did! It was literally the week that FAFSA was due, and I had both my son and my step-daughter that needed to get their applications in. What a godsend and such great karma that I found out about Mos when I did. We signed up for both kids and it was so efficient and easy. The Mos team is completely on top of it from start to finish, even writing a letter that my son could copy and paste to send to his financial aid office explaining extenuating circumstances. I tell everyone I know that has college age and high school kids about Mos. The money I spent for the yearly subscription has been well worth it. I only wish I knew about it a year earlier when my son was still in high school.

Customer service was extremely helpful, kind, and informative. Made me feel like the employees truly had my best interests at heart.

Mos is absolutely amazing. Their dedication to helping you is mind blowing. They go above and beyond for you at all times. You can contact them via email or text 24/7 and they respond at their earliest convenience. Your advisor actually listens to you and wants to help you in any way possible. I am so thank beyond thankful for Mos 🙌🏻

Working with MOS was AMAZING I was 100% skeptical about this service before signing up as it was $150 and I had only heard of it from advertisements. However, they have totally won me over and I have recommended it to all my friends. I worked with Nour, and she was responsive and quick to get me to the next step, and when I had done all the steps she would still answer my questions within a day. She provided me e-mail templates to send to my financial aid office and helped me lower my EFC on my FAFSA to qualify me for the Pell Grant and other federal aid!! I also was able to suspend my payment a couple of months until my financial aid package is finalized, meaning I won't have to pay until I can! MOS genuinely gave me the confidence to deal with financial aid, which can be daunting and boring. Thanks mos.

My Representative was attentive, polite and professional. They did a good job of responding to my (many) questions; he/she alone gets 5 stars. The reason for my 4 stars, is I had waaay too many questions, which means something isn't quite clear in the process. I'd like to recommend some sort of online account checklist/ barometer so when students log in, they can see exactly where they are in the process, rather than relying solely on email updates. Mos is definitely a good idea and has clearly worked for some. I think If I were told on the frontend some of the reasons I may not qualify for aid, it would have set expectations a bit better so I didn't have to keep reaching out, fearful I was missing something and asking questions. My rating was NOT because I didn't qualify for aid; this is covered by their money-back guarantee. More so for the administrative piece (see my suggestions above) All in all, I'm not sorry I gave the service a try and would recommend it to undergrads specifically.