MortyReviews of morty.com

I highly recommend working with Morty, especially if you're a first time home buyer or have a lot of questions about the process, details, and need more understanding. Nick was amazing! He was quick to respond, walked me through the details, and was so helpful and supportive - I had no idea what I was doing at first, but he guided me through it and helped me understand the details and make a good decision. I definitely shopped around at a lot of different lenders and options and this was by far, the best customer service, competitive (if not equal rates), and just overall, a really cool dashboard UX (thoughtfully built). Talking with lenders can be such a hit or miss, especially if you don't want to deal with 6am phone call follow-ups - so I was really thankful that Morty was the intermediary. I'm so grateful for the transparency and compassion in our conversations and for all that I've learned from reviewing the mortgage process, fees, and details about escrow. I would highly recommend Morty to friends, family, and co-workers and will keep them in mind for the future if I'm refinancing! Thanks Nick at Morty for being awesome!

I recommend Morty and working with Nick and Keegan was a seamless experience. I began working with Nick just 30 days before close and he made it happen. I was a 1st time home buyer as well. After initially working with my personal bank, I decided to compare rates using one of the online lending marketplaces. Morty and a handful of others reached out shortly after that and Morty's rates were the most competitive. I was a bit skeptical that Morty was able to lock this rate so quickly, but the rate Morty first quoted me that day did in fact end up being my actual rate. We closed June 24th and during closing the settlement agent mentioned it was the lowest rate she'd ever seen. Granted rates are historically low now, and mine was point-heavy, but I'm sure she's been doing a ton of settlements recently and has been working with many well qualified buyers. As a final nod to Morty, I was camping in Montana during the underwriting process and was frequently without service, once for 7 days. Nick made it clear what materials were needed on the Morty closing tracker in order to meet closing and then worked with my agent while I was away. Adam Lehigh Valley, PA

As a first time home buyer, I had no idea what to expect, but I am so glad I chose to go with Morty. Nick was super helpful and responsive and worked diligently to make sure we close on time.

Our experience with Ian and Morty was great. He walked us through the home buying process and was committed to getting us the best rate with the lender that best fit our needs. We appreciated the Ian’s consultative nature. Additionally, the whole process with Morty was easy. The app makes everything stress free!

We found Morty in an online search Sunday and initially they looked good - the snazzy platform, positive reviews. We had a call with Ian first thing Monday to discuss financing on a house we just went under contract for. We both have excellent credit and were already prepared with our financial statements, tax returns etc which we provided right away. Ian said we should have some answers by end of day after he discussed with 'his team'. Ian did not sound like an experienced lender himself and wasn't able to provide us with much useful information.... it was all being referred to 'the team'. Suspect he is more of a gatekeeper... and not a very engaged one at that. Arranging home financing is time sensitive, especially when under contract. We never heard back from Ian by EOD as promised so I sent a follow up email Monday night. No reply. Sent another follow up email Tuesday. Nothing. Sent a 3rd and final email Tuesday night to check if Ian was getting our emails or if he and 'his team' just didn't want to work with us - in which case, a reply would have been appreciated. We did see Morty pulled our credit inquiry (we're both high 700s), but here we are Wednesday, and still crickets. Oh wait! An email just came in from Ian with the subject header "Your pre-approval letter from Morty" - did we have progress, after all? Alas, it turned out to be one of those automated marketing emails to check where we are at with our home buying process... asking if we've found a home, made an offer, and saying they can get us a verified pre-approval letter in about 5 minutes. Hmm that was not our experience. SIGH. For a small company with only 20 employees, you would think you might get some personalized service. Or even a reply to your emails... and a follow up to a phone meeting and credit inquiry, with Ian or 'the team'. But alas, no. Seems Morty's style is to sell to prospective customers with their fancy platform and automated emails, but not actually service them. We really wanted to like Morty, and even work with them as their rates "looked good". But don't be bedazzled by their slick website and platform. Based on our experience, we recommend you keep looking for a real mortgage broker who will actually show an interest in working with you, help find the right financing solution, and respond to your communications. After all, we shared a lot of sensitive financial info with them, in good faith. And this is a big and important financial decision. Lacking confidence in Morty, we contacted another broker yesterday and just got approved – with excellent terms and rate – by Portia at Guild Mortgage. She was extremely helpful, efficient and we had our mortgage approved in less than 24 hours. Our realtor is very relieved as she had concerns about us dealing with an 'unknown' online mortgage broker...Now everyone is happy, except perhaps Morty, who we hope will use this feedback to improve their customer service and experience.

Derek and Keegan were excellent throughout the process. It was indeed a pleasure working with both of them. The process was smooth and to the point. I recommend giving them a try.

Morty was able to help us navigate a very quick close (we only had 26 days between rate lock and close). Everything was done very efficiently and with high quality. The team (Nick, Jack and Keegan) were very responsive and addressed any potential issues immediately. Would definitely recommend!

I found Morty through a loan calculator and I'm so glad I did. I hadn't been actively looking for homes, so when the once in a lifetime home showed up on my search notifications I had to act on it. The fact that Morty allowed almost instantaneous pre-approval is the entire reason I was able to get the home I am in today. From being unprepared at day 1 of listing to submitting an offer on day 3. My timing was crucial for having an attractive offer. Along with that, the team at Morty was extremely hands on and transparent throughout the entire escrow process. I like to do as much as I can and control as much as I can, and my team at Morty (Nick Campbell, Jack Edelman, and Keegan Kelln) was able to accommodate all my requests and work with me for every step of the way. Huge shout out to Keegan our closing officer, who worked tirelessly with me through our delays with our lender because of COVID-19. The entire team at Morty did everything they could to help us close with a schedule that worked for us. If it wasn't for Morty, I wouldn't have my dream house now, and I'll never forget that. I couldn't recommend Morty higher.