MortyReviews of morty.com

Couldn't have asked for a better experience buying my first home with Morty. Got the best rate, and Nick kept me informed and help me get my dream home. Thanks Morty

Purchasing a home for the first time is a very overwhelming experience. Morty made it seamless and worked hand in hand with my real estate agent from Redfin. Morty set me up with a mortgage from a reputable lender that I trust. I also appreciated the reminders that the Morty team sent me to keep the process on track. Before we had even closed on my home, I had already recommended Morty to my coworkers. I’m currently writing this review from the back deck of my new home and love my new place.

Despite being relatively new and unheard of, after checking with many other home loan options, Morty had the best rate and lowest loan costs. I’d still recommend checking rates across national lenders, local banks, credit unions, and agents, but my personal experience with Morty was great. Fast and easy estimate along with responsive customer service throughout entire closing process. Strangely, none of the other lenders had heard of yet, but if their rates and service stay this good, that will change soon enough. Would definitely check them out if looking for a home loan.

Our mortgage was not approved until the day before closing. Requests for financial information were provided promptly by us, followed by additional requests upon additional requests all of which could have been provided up front, IMO. The location of your loan officers on the west coast resulted in a shortened window from my east coast location that exacerbated the delays with an added day in between. Your online system worked OK and people seem knowledgeable but seemed to readily accept delays and numerous, sometimes redundant, requests for information all of which resulted in a poor experience by us who should be your highest priority, your customer. No sense of urgency to meet our needs and apologists for the shortcomings of Morty inner workings. Our title agent expressed similar poor experience too.

The two employees I dealt with at Morty, Derek and Keegan, always provided timely and accurate guidance. The entire process was smooth and there were no problems whatsoever. Their website was easy to navigate and employees on their website always responded via chat within a few minutes to any question I had. I would recommend Morty to anyone seeking a home loan. David

Closed in less than 30 days. Very responsive team. Made the mortgage process a walk in the park.

The Morty team was great to work with. Especially, I want to express my gratitude to Derek, who gave me emotional support when our mortgage process faced some issues. The Morty gave me a fantastic rate, and we were able to close in 30 days even though we had some problem during the process. They are easy to communicate with. you can get an answer in 5 min or so. I really recommend Morty to anyone who look to purchase a home!

Morty was new to me. The initial communications went through a couple of specialists. It was very different from the traditional one-person mortgage service that I had experienced before, so I felt a bit confused at first. Then I had the chance to work with Paige Hawley, a Morty Mortgage Advisor. Paige was very patient and understanding, honest and reliable, diligent and responsive as well as professional and pleasant. Thank you, Paige. And, in the end, Morty did help me save money as they promised. The whole experience is definitely a 5-star. :-)