MortyReviews of morty.com

Morty easily had the best rate of 7 or 8 lenders I investigated. Mostly it went pretty well. However, Morty extensively utilizes electronic communications, which at times left me a bit uncertain about what was happening. For example, twice there were documents that were incorrect that I was asked to sign. When I contacted them, they said they would fix the documents. Instead, they created an addendum and asked me to sign both the incorrect document and the addendum. I found it a bit disconcerting that I had to sign an incorrect document, especially when I had already signed the addendum and no longer could view it to see how it was worded. Both myself and the title company were a bit surprised by how they communicated almost exclusively by email, and phone numbers to the specific persons I needed to talk to were not always available. Morty has several people that play different roles in the loan process, so that who you are working with shifts over time. All-in-all, they took care of business and offered pretty good service, but the process left me a little unsettled at times. They met my needs, but if I didn't have a back up plan or had not been through numerous loan processes in the past, I think I would have been more concerned.

My experience with Morty is positive. The online process is generally efficient. Response to questions is usually prompt.

Morty (particularly Angela and Noah) was incredibly helpful throughout the entire process. I found Morty through LendingTree and from getting quotes to final approval, each step of the way went smoothly. As first time home purchasers, we found their quick responses to our emails, texts, and phone calls very helpful to our peace of mind.

Well organized process! Closing within 30 days. Would recommend Morty. I got the lowest rate and the process was as smooth as possible.

Great rate but communication through the whole process was awful and closing ended up being delayed because of it.

We have been highly satisfied working with Morty and are impressed by their efficiency. Whether it was about getting the lowest cost mortgage option or trying to make sure the closing happens on time, the team at Morty was always on top of the issue to make sure that the customer is taken care of the best way possible. Once the closing was done and we received the keys, we could not be more thankful that we worked with Morty. We highly recommend Morty to any new homebuyers.

I worked with Paige and Jack and had an excellent experience securing a mortgage on a 2nd home. The rate was great (almost unbelievable) and I was very pleased to be connected to a reputable national lender through Morty. Paige contacted me within an hour of my initial application and the process of uploading documents was very easy. I did notice some of the other reviewers noted communication issues; however, I found that communicating through email worked very well. When my attorney’s office had questions for the lender, Jack got involved and solved the issues quickly. When our seller caused a delay in closing, Morty went above and beyond and obtained a rate lock extension for us. When our area had a delay with appraisals, the Morty team was able to cut through the delay and get our appraisal scheduled in a timely fashion. Morty will definitely be my “go to” mortgage broker for this type of transaction in the future and I have no hesitation in recommending them to friends and family!

I liked the Morty tracker, the advisers could give a little more instruction to those of us who may not be familiar with uploading documents or exactly which statements and how to get them off your banks online format.