MopioReviews of mopio.com

Very accommodating customer service. Batrisha Bistamam was wonderful

I bought 3 Teddy beds and 3 dressers. The beds look great and were super easy to put together. Easy to dinning up though = soft wood. The dressers are sturdy, but take some time to put together.

I had a great customer service experience with Mopio. Edelwinna helped me and she responded kindly & quickly. My issue was solved within the week. I lost my fireplace remote and they’re replacing it!

We got a coffee table over a year ago. We love it so much and at some point 4 out of the 8 pegs that enable the sliding doors to slide got lost. We tried everything and then we decided to contact Mopio. Batrisha The customer representative was so attentive and helpful, she was very professional and guided us on how to get the spare parts. Today we received the 4 pegs and our coffee table can be fully used again. Thank you so very much for such wonderful customer support team. Batrisha Thank you for helping us !

I contacted customer support over the weekend and they quickly responded to my inquiry. Both representatives who helped me - Balvinder & Emir - were prompt, helpful, and very thoughtful in their service. Excited for my Mopio pieces and future purchases.

Extremely great customer service. Very quick response time and very communicative. They were able to accommodate me and meet my needs. The Customer Experience Specialist Emir was exceptional!!

I purchased the Bruno outdoor set w/ a bench and 2 chairs. The bench is the ONLY piece from the original set that was sent to me that I have been able to put together. I contacted customer support, Emir & Batrisha are who “helped” specifically. In total I have been shipped 4 chairs and 2 tables, none of them machined properly. So much waste has been created with the cardboard/styrofoam packaging and useless pieces of wood that are not finished properly.. I still have no outdoor furniture to relax at and they refuse to refund. Customer service is rather condescending.

Our modular couch shipped promptly. We love the look and comfort of it. The assembly was a little bit more than we were expecting but it was not too difficult - we got it done in a couple of evenings. We love that the covers are washable. My biggest complaint is that the ottoman covers were extremely difficult to get on (barely fit) and one started to rip already due to the tight fit.