MoparPartsGiant.comReviews of moparpartsgiant.com

Perfect fit for my vehicle

found my product. Air Conditioner And Heater Module Part Number: 68268187AA... price was competitive,, shipping was a bit what i thought high. overall very happy with MoparPartsGiant website..

Part accessibility

I ordered and paid for a part from MoparPartsGiant and never received it. When I contacted the company about the missing part, they refused to refund my money or send a replacement because I supposedly did not contact them within their policy time frame. That alone is unacceptable, but what made this experience even worse was dealing with the supervisor. The supervisor purposely belittled me during the conversation rather than making any attempt to resolve the problem. I contacted them because I paid for a part I never received, and instead of helping, I was treated disrespectfully and essentially told there was nothing they would do. I understand companies have policies, but hiding behind a policy does not excuse refusing to address a customer who paid for something and never received it. And there is absolutely no excuse for a supervisor to belittle a customer who is simply trying to get their money or merchandise. I will not order from MoparPartsGiant again, and I would strongly recommend that others think twice before ordering from them. Real men find solutions to problems.

I entered information regarding my vehicle and a part was suggested (Ram 1500 shift cable priced at $200) which I ordered. Upon receipt, I found this was not the correct part. When I attempted to return it, this was denied as an “electrical” part, which it is not. After several go arounds with Customer Service it was still denied. It appears that no one in CS bothered to look at this part. I will not do business with this company any mores.

I contacted the company advisors about 2006 Jeep Liberty CRD, a diesel for injector clips. I provided the VIN number and was told what part to order. When it arrived and the envelop with 4 clips individually wrapped in clear sealed plastic, it was obvious that the part were wrong. I started the RMA process and sent photos and full explanations multiple times. Finally they acknowledged the request and then the next notice was no because it is electrical. However, it is only wire, and never exposed even to the air. I said if you don't accept it back, then I want a refund. Again it was denied and stated it was "final".

Ordered from them thinking I could get the part quickly being a Mopar parts specialty. Took a month to get it to me. They ordered through a dealer. I'll go elsewhere!

Delivered parts as represented on time. Thank you