MoparPartsGiant.comReviews of moparpartsgiant.com

So I had started a return on my order nothing wrong with the items just accidentally ordered the wrong set of wheel hubs and I started my return and they claimed 3-5 business days within receiving the package my refund would be issued and they also had a sneaky 20 percent re stocking fee which is outrageous and they took 3 weeks to issue my refund not ordering from here again.my refund was supposed to be 369$ and i only received 283$ back

Your responce is embarrassing, we are talking 2 screws here, the package weighed 3 ounces at most. Your company is PATHETIC $11.00 for shipping cost for 2 screws and 4 days later it has not been shipped yet, never ever gain

Plenty of info with great detail print and diagram. Can't do better anywhere!

I just pray that I can get this part I need to replace

An absolutely horrible experience. I ordered a part, paid for the item, and paid the shipping charge quoted at checkout. After placing the order, I was told that I needed to pay an additional shipping fee because they supposedly could not accurately calculate the package size beforehand. I was then sent an invoice for an additional $210.03, bringing the total shipping cost to an astronomical $233.11 for a 15-pound package. Their inability to calculate the correct shipping cost before accepting payment is not the customer’s fault. A reputable company should provide accurate pricing before completing a sale not surprise customers afterward with an enormous additional charge. This experience felt misleading and completely unacceptable. I would not recommend ordering from this company.

Very poor customer service. Hard to reach a human representative and when do, unwilling to fully communicate or help out. Highly do not recommend to anyone.

I’m happy you still have some parts for the 97-01 Cherokee. However, your shipping rates are absolutely ridiculous!!! You charge 5-6 times what it would normally cost to ship a very small part. I’m sure you couldn’t care less because you have parts that no one else has.

This scam place doesn't even rate a single star. I ordered a part from this ripoff company they said fit my car, but it does not. It was not even close to the part I needed. I set up an RMA and and had to returned the part back to them at my own expense. I purchased the part back in May 2026 and it is now September 9 and still no refund for the part. All I have received is a BS response of "we're looking into it." DO NOT purchase anything from these crooks. They classify everything as "no longer needed" instead of the truth of shipped wrong part so they don't cover return costs. I am now in process of filing a BBB complaint against them. I also ordered some brake pads for my car that should have been Mopar pads but they sent me someone else's returned Brembo pads that also did NOT fit my car and were in a destroyed box with multiple shipping labels and missing parts. I had to return them at my own expense and was charged $30 restocking fee for their mistake. This place is a ripoff!!! DO NOT trust them!!! Update 09/10/26: Well, I'm not surprised. This scam place after taking over 3 months to send me a refund naturally charged me a "restocking fee" for sending me a wrong part that I sent back at my expense, still in the sealed plastic it came in. I never opened the part, only the envelope they sent it in. I could tell by looking at it that it was not the hood seal I ordered because it was too short and completely wrong. I think they purposely send wrong parts to charge fees to generate revenue. They promised the RMA process only takes 5 days after the part was returned. But it took over 3 months. The way I see it, they owe me a lot in interest on my money they been holding all this time. I am still going to file the BBB complaint against this sham outfit. DO NOT BUY FROM THESE SCUMBAGS!! They will rip you off!! If you want quality Mopar parts for your vehicle, you won't find them here. DO NOT trust these people.