MoparPartsGiant.com Reviews | Read Customer Reviews of moparpartsgiant.com

MoparPartsGiant.com Reviews | Read Customer Reviews of moparpartsgiant.com

MoparPartsGiant.com reviews

814 approved reviews, newest moderated first

Joseph B.
Oct 25, 2026
Easy to get the item I needed.
Easy to get the item I needed.
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rcwilbur
Oct 21, 2026
The part was shown as a diagram.
The part was shown as a diagram. no color was given. Good price. Was able to use Von number and verify it is the part I need.
Response from MoparPartsGiant.comOct 21, 2026
Thank you for your feedback. We’re glad you found our pricing competitive and were able to verify the correct part using your VIN. Our diagrams are intended to help identify parts, but they may not show the exact color or appearance of the item. We appreciate your business and feedback.
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Vitalii F.
Oct 20, 2026
Horrible customer service. Refusing returns on brand new unopened items!
I ordered auto parts (Order CC23562489), but they didn't fit my vehicle. The factory boxes are completely UNOPENED and brand new (Package Opened: No). I contacted customer service immediately to request a return shipping address. They strictly denied my request, claiming it was a "special order," and refused to give me an address to ship the parts back! They are withholding $534.60 of my money for absolutely no valid reason. I have already filed an official dispute with PayPal and will escalate it to a credit card chargeback with Capital One Bank for consumer fraud. Stay away from this company, they will take your money and lock you out!
Response from MoparPartsGiant.comOct 21, 2026
Thank you for your feedback. We understand your frustration however, our records indicate that on 9/17, you acknowledged and agreed to the special order terms confirming that these parts are non-returnable. Accordingly, the return request was handled in accordance with the terms accepted at the time of purchase. We encourage customers to review all applicable terms before placing an order and appreciate your understanding. Your feedback is essential for improving our services.
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Jessie M.
Oct 20, 2026
Absolutely horrible service they sneak…
Absolutely horrible service they sneak other parts in orders and will not refund them take a month to get back to you hands down worst company in the world
Response from MoparPartsGiant.comOct 21, 2026
Thank you for your feedback. We apologize for the frustration. The part supplied was a supersession listed in the manufacturer's catalog. Although the replacement may differ in color, it serves the same intended function as the original part. We do not intentionally substitute unauthorized parts, and we regret any confusion regarding the supersession part. Your feedback is essential for improving our services.
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Rick
Oct 20, 2026
There is no "ZERO" rating so they get a…
There is no "ZERO" rating so they get a 1. First off they sent the wrong parts. Call their customer (no service) and see how long it takes to talk to someone. 20% restocking fee for their error. I had to pay shipping AND a 20% restocking fee for a brake rotor that they sent in error. Order here at your own risk.
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R. P.
Oct 17, 2026
The availability of parts for my older…
The availability of parts for my older vehicle is impressive. My only complaint was the shipping and handling for my original order of additional components. I found the other parts from a different supplier with much lower shipping/handling cost.
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Christopher C.
Oct 16, 2026
Great value and Fast delivery
Great value and Fast delivery, but packaging was not well. Part was a little banged up. But thankfully still did the job.
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Dean B.
Oct 16, 2026
The open communication with customer service.
The open communication with customer service staff regarding issues with my credit card. They were understanding & advised well how to move forward with my parts order. DB
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