MoparPartsGiant.comReviews of moparpartsgiant.com

No problems getting the correct part. Issue incurred in trying to get my core refund. The instructions clearly stated to send the core back in the original box in which the new part came in. What happens when the box is mutilated in transport and shipping a mutilated box back doesn't make sense? I live in Hawaii so receiving damaged boxes can be normal. I sent the core back in a different box but explained my situation to customer service that I still have the original box and could take pictures if necessary. No response after telling me they would explain my situation to management. The end result is they have the core, my $75 deposit and I still have the original box. Rules are rules but there they need to realize boxes can get damaged in transport and should try to accommodate...especially when they recieved the core and we pay the shipping.

the part arrived quickly. correct part and no damage to packaging.

We ordered a part that according to VIN # and Their application charts was correct. It arrived and it wont fit. Contacted for RMA and to return. They said it cant be returned because its an electrical part. We said, yes, but you provided the wrong part that doesnt fit, it should be returnable because your system made the mistake. They said no. Its a $250 part.

I tried calling to talk to a person to ask a couple questions and I kept getting the go around by the phone directory never being able to speak to anyone

You had the parts I needed at a great price and got the parts out to me fast and safe .I will be using you guys for all my dodge parts from here on out

Got the part I needed fit perfectly and fixed the problem. Good price pretty fast shipping.

The part arrived within a reasonable time frame. The part was as described and expected. The parts were the correct parts and in good condition. No surprises, gimmicks or disappointments in my experience.

Great experience. It arrived on time as expected!