MoonycozyReviews of moonycozy.com

1.9191 reviews
Home Goods Stores

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Moonycozy

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About Moonycozy

Moonycozy is listed under Home Goods Stores.

Moonycozy (moonycozy.com) has 191 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Also known as: moonycozy.com
Website: moonycozy.com
Category: Home Goods Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 43% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Moonycozy reviews

Showing 31 reviews with 5 stars · Clear filters

Tonje N.
Jun 12, 2026
Fantastic service
Fantastic service, even if I did something wrong, they fixed it right away. Very trustfully and polite.
Response from MoonycozyJun 12, 2026
Dear customer, Thank you so much for taking the time to leave us a 5-star review. We strive to provide our customers with the best possible service. We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us! Best regards, Customer Service Team
Annie
Jun 4, 2026
The product I got did not match what I…
The product I got did not match what I ordered. But once I let them know, they responded immediately, and gave me a full refund! Very happy with their prompt response and action!
Response from MoonycozyJun 11, 2026
Dear customer, Thank you so much for taking the time to leave us a 5-star review. We strive to provide our customers with the best possible service. We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us! Best regards, Customer Service Team
Jeanne G.
May 26, 2026
I would like to thank this company for…
I would like to thank this company for refunding me fully for the purchase of the products. It is not always as easy to get a full refund with other companies.
Response from MoonycozyMay 28, 2026
Dear customer, Thank you so much for taking the time to leave such a wonderful review! We’re really happy to hear that you’re satisfied with our service. Your kind words mean a lot to our team and encourage us to keep doing better. We hope to serve you again soon! Customer Service Team
Pipo
May 19, 2026
Shipping was a little slow
Shipping was a little slow, but the communication from the vendor was excellent. The product was awesome. I’m wearing mine to the gym and around town. I love all three colors. Durian did a great job communicating.
Response from MoonycozyMay 21, 2026
Dear customer, We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers. Customer Service Team
Hina H.
May 18, 2026
They were very helpful and efficient in…
They were very helpful and efficient in fixing the issue.
Response from MoonycozyMay 19, 2026
Dear customer, Thank you for your lovely review! We’re delighted that you’re happy with our service. Your satisfaction is our biggest motivation. We look forward to welcoming you back in the future! Customer Service Team
Byron C.
May 18, 2026
The true 5 star earner!
The order was received quickly. But the real 5 star is for the customer service. I had an issue, and customer service was quick to respond and very friendly. All of my questions were were answered!!!
Response from MoonycozyMay 18, 2026
Dear customer, Thank you so much for your amazing review! We’re thrilled to hear that you enjoyed your experience with us. It makes our day to know we’ve made you happy. Thank you for choosing us, and we hope to see you again soon! Customer Service Team
Louise B.
May 15, 2026
Julia at customer support was extremely…
Julia at customer support was extremely helpful in addressing my concerns in a timely manner.
Response from MoonycozyMay 18, 2026
Dear customer, Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again. Customer Service Team
Sabina Z.
May 14, 2026
great customer service
great customer service, quick refund which was really appreciated
Response from MoonycozyMay 15, 2026
Dear customer, Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again. Customer Service Team

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About Moonycozy

About these reviews

More in Home Goods Stores

Pretty Perfect Studio

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Moonycozy reviews

Fantastic service

The product I got did not match what I…

I would like to thank this company for…

Shipping was a little slow

They were very helpful and efficient in…

The true 5 star earner!

Julia at customer support was extremely…

great customer service