MoonycozyReviews of moonycozy.com

1.9191 reviews
Home Goods Stores

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Moonycozy

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About Moonycozy

Moonycozy is listed under Home Goods Stores.

Moonycozy (moonycozy.com) has 191 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Also known as: moonycozy.com
Website: moonycozy.com
Category: Home Goods Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 43% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Moonycozy reviews

Showing 134 reviews with 1 star · Clear filters

Jennifer
Jul 6, 2026
I ordered a product from this website 2…
I ordered a product from this website 2 weeks ago. I haven’t heard from them since except for an email with a tracking number that does not actually track my order. It shows to be an invalid order. I highly doubt at this point that I will even receive what I paid for. I am disgusted with this company and highly disappointed in them for not sending me what I paid for. This is a SCAM to say the least.
Response from MoonycozyJul 6, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team
Rebbecca C.
Jul 3, 2026
Huge scam
So they let you order but not change your address and when you email about it they said no it will to your new address. But the is a lie, I ordered something from and got an email saying it was delivered however I didn’t recieve it as they sent it to an address I have had in 6 years so there is no way of me getting it. So I emailed them about he issue that o had also gave my new addresss for, and their reply was it was delivered. I truly believe this is a huge scam as now I can’t get a hold of anyone. So I am out my product and I am out my money of 113.16. HUGE SCAM!! If I could have gave them a negative number for a review I would as they deserve a -5
Response from MoonycozyJul 6, 2026
Dear customer, We’re sorry to hear about your experience. We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded. Thank you for your patience while we sort this out. Customer Service Team
Emma C.
Jul 1, 2026
I purchased Electric Spray Air Cushion…
I purchased Electric Spray Air Cushion Massage Comb, it does absolutely nothing it claims to do! The water tank holds about 2mls water and it took 3 weeks to arrive. Please save yourself the money, I can guarantee you will waste it!
Response from MoonycozyJul 2, 2026
Dear customer, We’re sorry that the product didn’t meet your expectations. Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention. Customer Service Team
Lama S.
Jun 20, 2026
3653846
3653846 Electric Spray Air Cushion Massage Comb i did not receive my order
Response from MoonycozyJun 21, 2026
Dear customer, We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience. Customer Service Team
Charles W.
Jun 19, 2026
This company does not sell the spray…
This company does not sell the spray for car. They are just getting your money. Do not order from them.
Response from MoonycozyJun 21, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team
Ana Paula A.
Jun 19, 2026
I have ordered an electric comb and they have vanished
I have ordered an electric comb, I received their email confirming and that was it. No more email, no tracking and it's been 10 days without any communication. I have tried email, messenger and even called them, but it seems they have vanished. I hope that through this channel, they can finally reach me to solve my case.
Response from MoonycozyJun 21, 2026
Dear customer, We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience. Customer Service Team
Reshmy M.
Jun 15, 2026
Scam,bought organic caster oil with…
Scam,bought organic caster oil with rose quatz roller, its a plastic roler and caster oil looks like some white thin liquid which absorbs to skin instantly unlikely caster oil, such a cheap people stealing people's hard earned money this way is pathetic, shouldn't be allowed to sell &scam
Response from MoonycozyJun 15, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team
Matthew E.
Jun 15, 2026
Product not as advertised
Product not as advertised. They shipped and charged me for 9 of the same items and I can't reach anyone for a refund which their website says 14 day policy
Response from MoonycozyJun 15, 2026
Dear customer, We’re sorry that the product didn’t meet your expectations. Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention. Customer Service Team

MoonycozyReviews of moonycozy.com

About Moonycozy

About these reviews

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MoonycozyReviews of moonycozy.com

Moonycozy reviews

I ordered a product from this website 2…

Huge scam

I purchased Electric Spray Air Cushion…

3653846

This company does not sell the spray…

I have ordered an electric comb and they have vanished

Scam,bought organic caster oil with…

Product not as advertised

About Moonycozy

About these reviews

More in Home Goods Stores

Pretty Perfect Studio

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Moonycozy reviews

I ordered a product from this website 2…

Huge scam

I purchased Electric Spray Air Cushion…

3653846

This company does not sell the spray…

I have ordered an electric comb and they have vanished

Scam,bought organic caster oil with…

Product not as advertised