MoonsideMoonside Design - Smart Lighting Refined
Moonside (moonside.design) has 139 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Kelly A. W.
The shipping took a bit longer than I expected, but I've been using the lamp every evening since it arrived and really like it. The glow is soft, the colors blend smoothly, and it makes the whole room feel more relaxing. A few more tracking updates would have made the experience better.
Nellie B.
The delivery process was not ideal, and there were not many updates before the order shipped. Customer service reply when I contacted them, and my halo lamp arrived soon after. The lamp is exactly what looks like on the product page and the quality is surprisingly good. I would recommend improving the tracking communication.
Dian J. S.
I became a little nervous after waiting for more than a month and reading some of the other reviews. I contacted the company about my order, and they responded and arranged the shipment. Everything arrived and matched the description, the halo lamps looks even better in person actually. It seems more like a small company dealing with growing pains than anything dishonest.
Emily S.
My order took longer than expected, and I had to contact customer service for an update. They replied and got everything shipped shortly afterward. The lamps arrived exactly as described and the build quality was better than I expected. The shipping process could be smoother, but I'm happy with the lights.
Shirley A.
It took longer than expected for my order to ship, but my halo lamp made a great first impression when it finally arrived. It was packaged well, easy to set up, and looks even better in person. Overall, I'm glad I waited.
Andras H.
I have just received my 5th order from Moonside, the product is great!!! :) However, I must admit that the delivery was more than 2 months... So prepare with it...
suffolk01
The halo lamp is amazing, absolutely worth a lengthy wait and also having to hassle Moonside customer services to actually remember my pre-order from March and send it to me 🤪
Sophia F.
Holiday shipping was delayed, but customer service was top-notch and kept me updated. The lights are fantastic - easy to install, great app, and lovely colors. Worth the wait!
