MoonsideReviews of moonside.design

I've been waiting for the order for over a month but after sending a few emails about the tracker and the status of the order the company replied and they were able to ship everything within a week. The item arrived and it's just as described no complaints there. The quality is surprisingly good! I've read the other reviews and I got scared... it doesn't look like a scam company to be honest, just very small business and oddly managed perhaps, but the order arrived in the end.

Hardware quality on these Hex panels is excellent - solid build and they look fantastic on the wall. However, the app needs work. The UI feels clunky and unintuitive. Great lights, frustrating software.

Shipping may have taken a little longer than anticipated, but the lamp is beautiful and was worth the wait.

I had originally given Moonside a one-star review here, after they failed to ship me my Neon Crystal Cube within the time expected or give me updated tracking information. I actually had PayPal refund my money. Then, to my amazement, the package just arrived -- about two months after my order. I have asked the company to recharge my purchase price since they did, finally, deliver. The Neon Crystal Cube is beautiful and lives up to its billing. So I give Moonside a thumbs-up, but beware that shipment from their Chinese facilities can take months...

Shipping took a week but worth the wait. These lights transformed my apartment into a cozy haven. Connecting to Alexa via the app is a breeze.

The shipping was slower than Amazon, but totally worth it! Customer service kept me in the loop about delays. Super happy with my purchase!