MoonsideMoonside Design - Smart Lighting Refined
Moonside (moonside.design) has 139 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Brian B.
I ordered a moonside maglight creative kit. After 4 months I still don't have the unit. They said they were having shipping problems due to it being a power bank. Don't order from them its either a scam or they are just incompetent. Both are something to stay clear of.
Luke F.
Horrible. Ordered a light in May of 2025 and never received it. Their customer service line seems AI, and they won't issue a refund. Stay away.
Piyush S.
Scammers. Ordered a lamp in May 2026 but never received. Avoid them.
Yasmin M.
Ordered in Juli 2025 , untill now i have never received my order !! Asked them for a full refund, wich i also did not get. Would stay away from this shop.
Omar B.
I ordered a neon crystal lamp (Order #10030), and unfortunately, the front-facing panel stopped working after less than a month of use. I immediately contacted their support team to request a warranty repair or replacement. While they promised to send a replacement over three months ago, I have yet to receive the item or at least receive replies to my emails. Due to the poor product durability and completely unfulfilled customer service promises, I strongly advise avoiding this company at all costs.
FUTUR I.
The service lie to me. Didn't send a nex one lamp. No refund. The quality is very poor, the product was damaged.
N.C
Ordered 2 halo lamps a year ago. Still nothing. Track was edited but never been updated or prep for shipping. Basic scammers. DON’T BUY !
Marc H.
Ordered 2 lamps - never received them. Shipping status never changed from “to be processed”. Looks like this company is a total scam. Avoid.
