MoonsideMoonside Design - Smart Lighting Refined
Moonside (moonside.design) has 139 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Cam
As everybody else has said, they WILL NEVER SHIP A PRODUCT. I placed my order over 90 days ago, and after following up, they sent tracking for a shipping label. Since then, the shipping label has never once been updated, and every time I inquire they blame their logistics partner with a slightly different copy-paste response. DO NOT ORDER. You will need to chargeback with your credit card company to get your refund.
Anthony M.
Scam. 5-month old order. Order never shipped. Reviews suppressed on their website.
Anthony
Like others here I also never received my order. Repeated emails are either ignored or told that the order is still being processed 3/4 months on. Total scam company.
đinh M.
affiliate marketing scam, i earned 100 dollars, i emailed to claim money, and they didn't pay me
Bob van der G.
They never sent me anything. Got my money back thanks to paypal after 2 months
Max F.
Avoid doing business with them. Just had to file a chargeback since they refused to refund my order that was placed over 3 months ago claiming it was being processed… FOR 3 MONTHS. It seems it’s a common scam they’re pulling on everyone not shipping their orders and also giving creators the products for free to make more people get scammed
Person
It's been over 5 months and many emails, and I never received my order. They assure you it's the shipping company but they don't actually have the product to sell. They refuse to send refunds as well. Never buy from them!
customer
Didn’t send the product, useless updates via email and declined to refund me. Opted for 3-5 working day shipping, still waiting over a month later with no product. They provide tracking number which has no update and is just a placeholder, looked through reviews and this is a common theme! Gone to my Bank to dispute the charge. Do not recommend to anyone to purchase anything from this store.
