MoonpodReviews of moonpod.co

Response from MoonpodJun 26, 2023

Hi San, first of all, thank you for your wonderful feedback! We're glad to know that you are very satisfied with the service our team has provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your wonderful feedback, and we hope to see you soon with the Moon Pod or one of our other products someday. Stay safe!

Response from MoonpodJun 26, 2023

You're welcome Elissa, and we thank you as well for your feedback! And we're really sorry to know that you received a defective product and had to process a return -- we hope that our team was able to assist you satisfactorily with your concern. Thank you once again for your input, and we hope to see you with the Moon Pod or other products someday. Stay safe!

Response from MoonpodJun 26, 2023

Hi Luis, first of all, thank you for your wonderful feedback! We appreciate your input, and we're glad to know that you are very satisfied with the service our team has provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support on the Moon Pod!

Response from MoonpodMay 31, 2023

Hi Wendy, first of all, thank you for your wonderful feedback! We're glad to know that you were very satisfied with the prompt service and resolution Cecelia has provided regarding your Moon Pod 4D Pillow -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support on the Moon Pod!

Response from MoonpodMay 31, 2023

Hi Omar, first of all, thank you for your wonderful feedback about our service! We're glad to know that you were very satisfied with our assistance -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing support and feedback about the Moon Pod's service!

Response from MoonpodMay 31, 2023

Hi Kossi, first of all, thank you for your wonderful feedback about the Moon Pod's customer support! We're glad to know that you were very satisfied with the service Cecelia has provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support on the Moon Pod!

Response from MoonpodMay 31, 2023

Hello and thank you for your wonderful feedback about the Moon Pod's customer service! And although we're sorry to see you go, We're glad to know that you were very satisfied with the service Hiyezel has provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your wonderful feedback, and stay safe!

Response from MoonpodJul 18, 2023

Hi Paul and thank you for your feedback. And while we regret that you feel this way about Moon Pod, we appreciate you taking the time to provide us with your feedback. Please know that our ears are always open to customer feedback, as it will help us gain insight into how other customers feel. Rest assured, we will take this into consideration in order to improve our work at Moon Pod. And to further assist you with your order, please feel free to reach out to us via chat on our website or email to: [email protected]. You may also call us at 888-910-9945, and our phone line is available from Monday to Friday, from 11am ET to 3pm ET. Thank you once again for your feedback and interest on the Moon Pod.