moomooReviews of moomoo.com

They made me register with my passport, they made me insert all my personal data and then they said that i was inegibile to open an account

I failed to check reviews before signing up to try Moo Moo but I can now confirm that reviews on here about the difficulty withdrawing your money from Moo Moo is real. I opted for the direct link method to deposit and withdraw, like all brokers, Moo Moo verified me and my bank account and accepted a deposit from me through my bank account. I found the platform slow because of the number of things to do to enter or exit a due to the number of pop up messages and unnecessary steps to enter and exit a trade. I decided to withdraw my money from moo moo. To my surprise I encountered stalling tactics designed to delay and block withdrawal. Here's my experience. I submitted the request to withdraw on Dec 22, received a notice saying request submitted so I thought it had gone through. On December 29 I was in my bank account and notice the withdrawal from Moo Moo wasn't there. Checked the moo moo account only to realise that rather than process my withdrawal they had sent me an email which unfortunately I did not see due to the holidays, asking me to verify myself again with a deadline. I resubmitted a request to withdraw again on Dec 29, did not receive an acknowledgement from Moo Moo so I emailed them on Dec 30 and was told that the request is PENDING. Why is a request to withdraw your available funds via direct deposit/ withdrawal method pending for, at this point, 3 days with Moo Moo? I know that customers make a choice to use these platforms and that I failed to do my due diligence and check the reviews before trying their platform but the fact that so many people have and CONTINUE to experience the same problems to withdraw their money means that regulatory bodies like FINRA are not aware of Moo Moo's predatory practices, which takes advantage of their position over clients funds once its in their hands. Moo Moo should be monitored by US regulatory bodies and maybe even congress should do some oversight into their practices as well. I intend to submit a formal complaint and write to my representative in congress and encourage others having problems to withdraw their money from moo moo to do the same.

App difficult to navigate. In Canada at least, moomoo is just lipstick on an Interactive Brokers account but twice as complicated because you have to go through two processes, one for moomoo and one for IB. Closed my account as soon as that was obvious. Chat support is generic and not very helpful. Update: trustpilot coerced me to submit moomoo account information, otherwise they’d remove my review. After I did so, moomoo called me multiple times asking me to remove my review. I asked if they had fixed the problem and if not, no. And then I hung up. Sheesh. This whole platform stinks. Can’t leave a review of anything without both trustpilot and the business harassing you and invading your privacy.

good, easy to use

Nice app, clear layout and easy to use.

good experience，very professional view and good atmosphere！

Moomoo is an excellent trading app that offers a smooth user interface, responsive customer service, and a lots of useful information.

Easy to use, low transaction fee, a lot functions for analyze and study