Valerie
Tacky app with archaic payment processing
The UI looks atrocious and way too cluttered. There are obtrusive ads in the app. There is no Interac eTransfer support. Currency conversion was particularly clunky. After converting already-withdrawable USD cash to CAD, the converted amount stopped being withdrawable and took roughly two days to become available again. Each trade takes a flat commission so smaller trades are not worth it. They also lock your account when you withdraw money for the first time. The only saving grace is that support is at least quick to respond. Not worth suffering through all the other downsides though.
Response from moomooOct 19, 2026
Thank you for sharing your feedback. We’re sorry to hear that your experience with moomoo hasn’t met your expectations. We appreciate your comments and will continue working to improve our platform and services. Here is an event code: M-0080, which you can provide when contacting us online or by phone to help us follow up on your issue more effectively.