moomooMoomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
moomoo (moomoo.com) has 729 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Investments & Wealth · Iselin, New Jersey
Excellent
Investments & Wealth · Mahwah, New Jersey
Excellent
Investments & Wealth · Pitman, New Jersey
Excellent
Investments & Wealth · Mt. Laurel, New Jersey
Excellent
729 approved reviews, newest moderated first
Lindsay
Awful! I should have read these reviews! Process to transfer, sell and close your account is made impossible on purpose. Do not use this service. Two emails and a phone call still did not solve my issue.
Response from moomooJul 29, 2025
Dear user, we're sorry for the trouble you're facing with account deletion. Please contact us via APP 'Me' - 'Customer Service' - 'Online Inquiry' using Event code M-0034 for assistance. Thank you for your feedback.
Charles
Do not trust their sign up offers like free iphone and free ipad etc, it always says while stock last. When I signed up during the start of their promo, I did not get any of the promised free gifts. When I rang them up, they said gifts out of stock. When I ask how many of those gifts they had in stock, they wont disclose, total LIARS
Response from moomooJul 29, 2025
Dear user, we're sorry for the issue with your sign-up bonus and the lack of follow-up. Please contact us via APP 'Me' - 'Customer Service' - 'Online Inquiry' using Event code M-0033. We appreciate your patience and thank you for choosing Moomoo.
Indunil
1. Deposit took about 3 days 2. Withdrawal took about the same time (essays) 3. Have to study the platform first before jump in 4. Great for long term investors/ swing traders 5. You have pretty much all the informations about the stock you need 6. No Forex/ Gold/ Oil for Canadian users 7. IMPORTANT PART IS TRUST WORTHY ( I tried but left just only because they don't offer forex, just incase in the future I might come back )
Response from moomooJun 30, 2025
Thank you for the thoughtful review and we hope to welcome you back in the future!
Anthony B.
Worst company to be doing stocks with, they close your account because u transfer your money to your TSFA account n with out any knowledge charge or with out someone breaking the rule n policy. I will not recommend this company
Response from moomooJun 26, 2025
Thank you for your support and feedback, and we apologize for the inconvenience. Your opinion is very important to us and we have forwarded your feedback to the relevant teams for further evaluation. We are committed to providing a satisfying sense of experience for our users and your feedback will help improve our products and services. Thank you for your support and have a great life!
Maryann
I opened account with Moomoo and connected with Tradingview to trades stocks. I opened up a trade on TSLA, knowing it would be a quick in and out trade. When I tried to stop out of the trade it would not let me. I said my ID number was incorrect. By the time I was able to stop the trade I lost $334.00. I was told this happen because the first trade had to be done on Moomoo then I could trade on Tradingview.
Response from moomooJun 26, 2025
Dear valued customer, Apologies for the inconvenience. We'd like to know more about the issues and help sort out. Please contact our 24/7 live chat agents through the app via Me > Customer Service. If you prefer talking to someone, please call us at +18887210610 during regular trading days, 8.30 am - 4.30 pm eastern time(Closed on weekends and public holidays).
Ronnie V.
I joined this Horrible Trade Brokerage In Feb 2024, & Had Lost my Smart Phone Connected to My Trading Acc't In: Oct 2024, I've Tried Contacting Them Since May 2025 To Gain Access to my Trade Acc't In Order To Change/Update My New Phone Number Which They Repeatedly Refused Inspite Of Sending Them A Clear & Valid US Gov't Photo ID Copy Several Times, They Continue Blocking Me Out Of My Moomoo Acc't Which Has Over $1,000+ 15 Stocks On: Deposit, Also Their Finra Listed Corporate Phone#+1(650)798-5700 Isn't In Service, Then Upon My Request To Close My Account For Full Refund They Repeatedly Refuse, Do Not Be Fooled By MooMoo Brokers A Big Online Offshore Money Scammer Company
Response from moomooJun 26, 2025
Thank you for your support and feedback, and we apologize for the inconvenience. Your opinion is very important to us and we have forwarded your feedback to the relevant teams for further evaluation. We are committed to providing a satisfying sense of experience for our users and your feedback will help improve our products and services. Thank you for your support and have a great life!
Baobao W.
I discovered the deception of the moomoo stock trading software. I am preparing to file a complaint against it in various departments and to recover my losses caused by the 0moomoo trading system not displaying the real quotes.
Response from moomooJun 26, 2025
Dear valued customer, we sincerely apologize that your experience didn’t match your expectations. In order to better help you solve the problem, please contact our 24/7 live chat agents through the app via Moomoo App>Me > Customer Service, we will follow up your issues.
Dale P.
They make it impossible to close your account. UI is horrible.
Response from moomooJun 6, 2025
Dear valued customer, we're sorry for the inconvenience you've experienced with close your account. Your opinion is very important to us and we have forwarded your feedback to the relevant teams for further evaluation.