Valued S.
Fast and great quality
Fast and great quality
Response from moodylensesApr 23, 2025
Hi there, thank you so much for your review! So happy to hear you liked the lenses and it got to you safely. <3

moody® Colored Contact LensesInnovative & Inclusive Natural-looking Self-expression FDA & CE VerifiedPICK YOUR LENSES TODAY!!!
moodylenses (moodylenses.com) has 351 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Valued S.
Fast and great quality
Response from moodylensesApr 23, 2025
Hi there, thank you so much for your review! So happy to hear you liked the lenses and it got to you safely. <3
家长
My order went through, but got contacted informing me that my items were out of stock and customer service was wondering if I’d like to replace with different colors. I was open to the option but the communication with customer service wasn’t not prompted and after knowing all the items I ordered were out of stock I asked to cancel my order. There’s was not further communication from the customer service but I did notice the refund on my bank account so I still gave it a 3 star. Wish for some improvement on the communication. Update: Got the email notifying regarding the refund so I changed it to 4 (more so a 3.5. Communication still feels a bit slow to me, but at least they are trying.
Response from moodylensesApr 24, 2025
Hi there, thank you for your review. So sorry for the inconvenience - we are doing our best to update our inventory on the website and will work to improve our communication with our customers to minimize such inconvenience. We have already sent an email notifying about the refund. We hope one day we can provide a better shopping experience for you.
Angie
great lenses for a great price! i was not expecting to also get tweezers and the contacts case which is very convenient.. i love the lenses i got and they were perfectly packaged well!
Response from moodylensesApr 22, 2025
Hi there, thank you for your review! So happy to hear the accessories were helpful. Hope you enjoy your new lenses :)
customer
Shipping took forever, poor quality
Response from moodylensesSep 6, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear that you were disappointed with the shipping time and product quality. We appreciate you taking the time to share your experience, and we'll keep your feedback in mind as we continue working to improve our products and services.
customer
I give them 5 stars!! Thank you for refunding my money!!
Response from moodylensesApr 22, 2025
Hi there, thank you for your review! Really appreciate it :)
customer
Wrong color entirely
Response from moodylensesSep 6, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear that the color you received did not meet your expectations. We appreciate you taking the time to share your experience, and we'll keep your feedback in mind as we continue working to improve our products and customer experience.
customer
Several days after purchasing I was notified my order could not be shipped. The website should warn you before allowing you to make the payment. I had to ask for a refund.
Response from moodylensesApr 16, 2025
Hi Joyce, thank you for the review. So sorry for the inconvenience - there have been changes in regulations and we are adjusting. We are working towards updating our website accordingly.
Cynthia
Easy to order, good delivery updates
Response from moodylensesApr 14, 2025
Hi Cynthia, thank you for writing this review! Really appreciate it :)