moodylensesReviews of moodylenses.com

Response from moodylensesAug 14, 2026

Hi Trinity, thank you for your honest feedback. We're so happy to hear you find the lenses comfortable and hydrating. We also completely understand your frustration about the GlowyLock Red being out of stock. We appreciate your suggestion about restock notifications. We're currently developing this feature and hope to make it available soon. We'll also share your feedback about the GlowyLock Red with our team :)

Response from moodylensesAug 3, 2026

Hi Andrea,thank you for taking the time to share your honest feedback. We appreciate your comments regarding comfort. Wearing experience can vary from person to person, and we'll be sure to share your feedback with our product team as we continue improving our lenses. Thank you again for your support and for helping us do better :)

Response from moodylensesJul 20, 2026

Sara, thank you for your review. International shipping can sometimes take a little longer than expected. Please contact us on WhatsApp via our Contact Us page with your order number or email address, and we'll be happy to check your order status and assist you further :)

Response from moodylensesJul 20, 2026

Hi MG, thank you for taking the time to update your review. We truly appreciate you giving us the opportunity to make things right. We're glad we were able to resolve the issue and that you're happy with the lenses you received. We also appreciate your honest feedback about our response time. We'll continue working to improve our customer service so we can provide a better experience in the future. Thank you again for your patience and support :)

Response from moodylensesMay 16, 2026

Hi Veronica, we sincerely apologize about the missing Glowylock Gold Sparkle lens. Please send us a message on WhatsApp via our Contact Us page with your email address and order number so we can check this properly and assist you further.

Response from moodylensesApr 24, 2026

Hi Deborah, thank you for sharing this, glad the delivery reached you fairly quickly. Appreciate the suggestions as well on more daily options and the lens design. We’ll pass this along to the team as we continue improving the range.

Response from moodylensesApr 24, 2026

Hi Sarah, we sincerely apologize about this. Once the parcel is handed to the courier, the final delivery is handled by them, but we understand how frustrating this must have felt. We’ll make sure to pass this feedback along to the shipping partner as well.

Response from moodylensesApr 1, 2026

Hi Nur Zahirah, we’re truly sorry for the disappointment and frustration this caused. We’ve recently experienced a surge in email inquiries, which led to slower response times, and we sincerely apologize for the delay in getting back to you. We’ve replied to your email and have already arranged a reshipment for the missing lenses. Please kindly check your inbox for the details, and if anything else is needed, we’ll be here to assist :)