moodylensesReviews of moodylenses.com

3.9351 reviews
Vision & Hearing

moodylenses

About moodylenses

moody® Colored Contact LensesInnovative & Inclusive Natural-looking Self-expression FDA & CE VerifiedPICK YOUR LENSES TODAY!!!

moodylenses (moodylenses.com) has 351 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: moodylenses.com
Website: moodylenses.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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moodylenses reviews

351 approved reviews, newest moderated first

sh
Jun 3, 2025
Poor delivery
I placed an order on May 11th and it’s still in transit after 3 weeks. Please do something about this. The 1st time I ordered here it went smoothly but now it’s a lot slower. It’s almost been a month and I need my package to arrive.
Response from moodylensesJun 5, 2025
Hi there, thank you for your review. We are sorry that you haven't received your package. Please email us at [email protected], and we will help you figure out a solution. We will do our best to get your parcel delivered. Sorry again for the inconvenience caused.
Talea M.
Jun 2, 2025
My order never arrived
My order never arrived. Now I dont thonk I can trust your services. I am without contacts now
Response from moodylensesJun 5, 2025
Hi Talea, thank you for your review. We deeply apologize that your experience with moody is less than satisfactory. Please look out for an email from us - we will help you find a solution, or get your parcel delivered. Your satisfaction is our priority. Sorry again for the upset and inconvenience caused.
customerHelen
May 29, 2025
Great company
Great company. …I love these lens !!! They last just like advertised or better !! Thank you!!
Response from moodylensesJun 5, 2025
Hi Helen, thank you for your review. So glad to hear our lenses met your expectations! Enjoy your lenses! :)
s K.
May 29, 2025
Order No
Order No. 00523862 I placed this order on the 16th of May and it still has not been shipped I’ve written two emails to ask for an explanation but have been ignored which is extremely weird and disappointing, I want to also mention that it doesn’t even give me the option to cancel this order so I can get my money back it’s giving scam.
Response from moodylensesJun 5, 2025
Hi there, thank you for your review. We deeply apologize for the late reply - we are currently experiencing technical issues. We appreciate you bringing this up so we can figure out a solution. Emails get pushed back when they are sent in twice, so please wait for our response. Refund is definitely an option. We will handle your issue ASAP, and provide compensation for the upset and inconvenience caused.
Ingrid
May 27, 2025
I never received my purchase
I never received my purchase
Response from moodylensesJun 5, 2025
Hi Ingrid, thank you for your review. We are sorry that you never received the lenses. We have previously sent out an email about your package, but received no follow-up on it. Your satisfaction is our utmost priority, so please look out for an email from us so we can help you figure out a solution. Really appreciate your understanding.
Shrinisha
May 24, 2025
Worst delivery experience
I’m done with your service and no longer wish to order anything from Moody Lenses. I waited a long time for this order and had high expectations, especially after seeing so many positive reviews about your products. Now I realize those must have been paid promotions. This has been the worst delivery experience I’ve had.
Response from moodylensesJun 5, 2025
Hi Shrinisha, thank you for your review. We deeply apologize for the late response - we are currently experiencing technical issues. We are especially sorry that your experience with moody is less than satisfactory. Please look out for an email from us, we will try to make this up to you.
Claudia
May 19, 2025
The lenses were damaged
The lenses were damaged
Response from moodylensesMay 23, 2025
Hi Claudia, thank you for your review. We're deeply sorry that your lenses were damaged; we have replied to your live chat to provide a solution. We have also sent you an email with the reshipment offer. Sorry again for the inconvenience.
asosum
May 18, 2025
love moody
I like moody lenses they are nice and comfortable. shipping can be faster but still worth waiting 2-3 weeks.
Response from moodylensesMay 19, 2025
Hi there, thank you so much for your review. So happy to hear that the lenses were comfy to wear and worth the wait! <33

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