moodylensesReviews of moodylenses.com

Response from moodylensesSep 6, 2026

Hi Rubí, thank you for sharing your feedback! We're glad to hear you enjoyed the product and packaging, and we're happy your order arrived without additional taxes. We also appreciate your feedback about the tracking experience. We understand how helpful it would be to have the tracking number from the beginning, and we'll share your suggestion with our team✨

Response from moodylensesJul 18, 2026

Hi Rora, we're truly sorry for the frustration this has caused. Please contact us on WhatsApp via our Contact Us page with your order number or email address, and we'll be happy to check your order status and assist you further. We sincerely apologize for the inconvenience.

Response from moodylensesJun 30, 2026

Hi Mamasita, thank you for sharing your feedback. We're really glad you enjoyed the lenses, though we're sorry the shipping took longer than expected. We appreciate your patience and will keep working to make the delivery experience even better :)

Response from moodylensesJun 30, 2026

Thank you for the kind words and for pointing that out. We're glad our team could help, and we appreciate the feedback on the update times as well. We'll keep working on providing quicker updates while maintaining the support you can count on 💚

Response from moodylensesJun 30, 2026

Thank you for the support and for sharing your suggestion. We're really happy to hear you're enjoying the lenses. 😊 We've noted your request for higher prescriptions (-9.00 and above) and will be sure to pass it along to our product team. Hopefully we'll have more options to offer in the future 💚

Response from moodylensesMay 16, 2026

Hi Affra, thanks for the honest feedback 😄 Glad to hear you found the lenses comfortable and liked the colors. We’ll keep working on improving, and hopefully the next pair will impress you even more.

Response from moodylensesMay 16, 2026

Hi Lili, thank you for sharing your experience, really glad to hear the website, delivery, and packaging all met your expectations. We’re sorry the lenses didn’t look the way you expected. Lens colors can appear quite different depending on lighting, eye color, and even eye shape, so the final look may vary from person to person. Feel free to reach out to us on WhatsApp via our Contact Us page for any assistance needed.

Response from moodylensesJul 4, 2026

Kelli, thank you for your suggestion and for taking the time to share it with us. We completely understand how helpful a back-in-stock notification would be when you're waiting for a favorite lens to return. We'll be sure to pass your feedback along to our team as we continue improving the shopping experience. We really appreciate your support and ideas :)