Kelly
Order Fullfillment Takes Weeks - To Remain Incomplete
We ordered six different products for our grandson on December 1. To date, this company has delivered exactly one of six items. They don’t provide updates on when things will be expected. Also, they have everything sourced from Asia. When we contacted them about that they pinned the use of Asia on being like Apple and needing a secure supply because of COVID. What a joke. They still have not provided updates on when the remaining items will be delivered. We will never use this business again. If they can’t fulfill an order in over 3 weeks, they can’t be relied on to do anything. Also, they have made a conscious decision to avoid supporting the families and the communities that support them. I refuse to support a company that cannot support the communities where it’s customer base is.
Response from MontessorigenerationJan 20, 2026
Hello Kelly, thank you for sharing your feedback and we are truly sorry for any inconvenience caused. Rest assured that we are checking your order and making sure everything is delivered safely. If you have any questions regarding deliveries, kindly reach out to our customer support team at [email protected] , and one of our agents will be happy to assist.



