Monitech Ignition Interlock SystemsReviews of monitechnc.com

Made an appointment and then was told I was there on the wrong day. After recognizing the mistake they said ok we fixed. The installer did not agree to the appointment that was set. Ended up renting a car to go out of town since they could not meet my appointment. 15 calls to schedule an appointment. When I call for an appointment I get hung up on or it takes 45 minutes.

It was really tough at first. I actually wanted to throw the thing out the window because I was not blowing hard enough or humming . The more I used it the more I enjoyed and appreciated the opportunity it was giving me to better my life.. Thanks Monitech!!!

I got my unit put in on July 19th I've had to pay to $45 phones so far for the running mode the 3-minute time it gives me is making me panic I have anxiety and it says I'm not blowing hard enough it put me down an hour away from home the day after I bought it I went to go see my my niece do graduation pictures. Afterwards we went out to eat had no trouble blowing it when I start up but it's the running mode that gets me. I ended up having to call 911 I waited online for help after I pulled off the road and cut the car off it was a hundred and one degrees I was in a spot where there was no houses no nothing just Woods on the road cars for flying. 70 miles an hour I went into a total panic mode after staying on the phone with monitech for 35 minutes on hold I called nine-one-one the police officer Kane I stayed with me until I could get a hold of someone this is not safe at all they need to have more time they need somebody needs to figure something else out sinuses the wait time is ridiculous when you need something immediately when there's a hundred plus degree Heat.

Received a voicemail at 630 pm from Monitech stating that my appointment for tomorrow has been cancelled and that I need to call the 800 number to reschedule and I will be given an override code. I have been on hold for over an hour. Thanks for the short notice Monitech. Now I have 1 day to somehow get them on the phone before my unit is locked out. I would like a call back before this happens. Matt Skidmore 704-737-9410

Please help me my car wants to lock out in 1 day because i blew from the night before. Lesson learned i just dnt want to lose my job because monitech wont answer my calls. Please Call me at 7049127537

This company is HORRIBLE. Customer Service is without a doubt the WORST I have EVER experienced. You'd think all the money they make for false positives, monthly fees & service fees they'd be able to afford a better system that actually detects food, drink & smoke from alcohol & actually be able to hire enough employees to actually handle the number of customers they need to serve. The machine was improperly installed Per MODERN CHEVROLET and has brought on my engine light. I had scheduled a service appointment on a Friday and MONITECH didn't give the tech's a code until 4 days later which was not needed by then & not too mention while they had my truck in the garage they missed a running test now I have 3 days before the lockout. Of course, getting someone on the phone to handle this mix up is impossible. DONT USE THIS COMPANY IF YOU HAVE A CHOICE!!

I got a recall 4043 said I had three days to get ahold of you and I have called three days in a row now first day was on hold for 4 hours second day set on the phone for 5 hours third day set only phone waiting for someone to answer for 8 hours and have gotten no answer now my system is in permanent lockout and can't make it to work thanks to your faulty device my next appointment isn't for another month I need someone to call me immediately at 8283422345 I am not happy and neither is my boss this better be resolved immediately

The call centers really suck! Many times I have hung up after waiting an hour and half to be answered. Also trying to get my financial records from you has been impossible. I wish I had went with Smart Lock.