Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
Jorge S.
Monitech was the most affordable especially with the free installation and a coupon can't beat their price anywhere. They also did the installation the very same day I called to schedule .. awesome & affordable. 5 stars is a understatement
Response from Monitech Ignition Interlock SystemsApr 27, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
Stephen M.
James & Patrick at the Fayetteville Office have been wonderful to work with. They are very helpful and always accommodating.
Response from Monitech Ignition Interlock SystemsApr 27, 2020
Thank you for taking the time to commend our Fayetteville, NC technicians! We have forwarded your review to our LifeSafer management team in that area to share with that location.
Richard O.
so far so good
Response from Monitech Ignition Interlock SystemsApr 24, 2020
Thank you so much for your kind words. We are glad to have been of assistance and wish you success with your Monitech program.
Poe K.
Free installation and free for the first 2 months.
Response from Monitech Ignition Interlock SystemsApr 24, 2020
We appreciate you sharing your feedback with us and the Monitech community today. We are always looking for ways to improve when we need to and continue when we get it right. Thanks for letting us know we are doing well!
Wsg
Installation and education about the system was great. However when I took my car to get an oil change, I told the person at the counter to call the number and obtain a code and the operator at your company was rude and unhelpful per the Manager at the car shop. He was instructed that they did not handle that immediately and it possibly would take 24 hours to get a code which would postpone my appointment that I had made with the car shop. I was not pleased the way the situation was handled by your representative.
Response from Monitech Ignition Interlock SystemsApr 20, 2020
We apologize for the inconvenience, in the future, please follow the link on our website for mechanic's service request: https://monitechnc.com/mechanic/
Lana B.
Great job! The rep that helped me was awesome!
Response from Monitech Ignition Interlock SystemsApr 14, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
Timothy L.
I have COPD and it takes too long to blow and I be out of breath before I can finish blowing and it's too much to have to blow every few minutes there should be a time limit of at least 45 minutes to an hour to blow again
Response from Monitech Ignition Interlock SystemsApr 14, 2020
At Monitech, we appreciate your feedback and understand your concerns. However, our device's settings are dictated by state regulations, so the breath requirement and frequency of tests on our devices are outside our control. If you have a medically confirmed diminished lung capacity that prevents you from normal air exhalation, you should contact the Medical Section at the NCDMV in Raleigh to determine if you qualify for special medical dispensation. The NCDMV will require measurement and confirmation of your breathing disability from two independent doctors. The NCDMV will then notify Monitech of the breath pressure setting specific to your medical condition. To begin this process, please contact the NCDMV Medical Department at 919-715-7000.
S K.
Great customer service
Response from Monitech Ignition Interlock SystemsApr 14, 2020
Thanks for the awesome review! At Monitech, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.