Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems reviews

770 approved reviews, newest moderated first

Monya G.
May 28, 2020
All about money i dont think you should…
All about money i dont think you should have to pay 45 dollars each time
Response from Monitech Ignition Interlock SystemsMay 29, 2020
We appreciate your feedback and understand your concerns. Unfortunately, our devices' settings are dictated by state regulations, so the fail readings on our devices are outside our control. Please note that the ignition interlock device will register any trace of alcohol from any source containing it - this is how the device effectively ensures an impaired individual is not able to start a vehicle, and how we are able to confidently state the Monitech ignition interlock is fulfilling its purpose. We advise in our training manuals, training videos, and in person when our clients install the device - to be mindful of testing right after eating, drinking, using mouthwash, etc., as doing this can potentially register a fail and will require the device to be reset. We also advised you of these things when we gave you an override the first time for free.
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Danielle L.
May 26, 2020
It's unfortunate I have to have this…
It's unfortunate I have to have this device in my car but those are the hard lessons in life to learn. So far it has been simple to use & obey by. I have not had an issue. The young gentlemen who installed the device was wonderful. Quick, explained the device & the use of it. He was able to answer any questions I had. Going through Monitech it was also affordable monthly.
Response from Monitech Ignition Interlock SystemsMay 26, 2020
Thank you for taking the time to share your experience with our Charlotte, NC shop. I have forwarded your review to the Monitech management team in that area to recognize their outstanding service!
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William W.
May 15, 2020
Quick and efficient service
Quick and efficient service
Response from Monitech Ignition Interlock SystemsMay 15, 2020
Thank you so much for your kind words. We are glad to have been of assistance and wish you success with your Monitech program.
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Mewa M.
May 14, 2020
Fast and easy services
Fast and easy services! Thank you soo much!!!
Response from Monitech Ignition Interlock SystemsMay 15, 2020
Our installers receive training from our Monitech employees, making sure that they have the tools and knowledge they need to expertly install and monitor your ignition interlock. Thank you for letting us know that we are doing it right.
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John S.
May 7, 2020
Gotcha fee
I thought your $45 unlock fee was really a cheap shot especially after we just got the device a week ago. We are on a voluntary contract which I might have to reconsider.
Response from Monitech Ignition Interlock SystemsMay 11, 2020
We recognize that obtaining & managing a interlock can be quite a confusing process and it is the #1 goal for Monitech to make that experience as easy as possible. We're sorry to see you go and wish you success in the future.
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Lauren G.
May 7, 2020
Helpful
Helpful, friendly service!
Response from Monitech Ignition Interlock SystemsMay 7, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
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Michael F.
May 1, 2020
Very knowledgeable and well spoken
Very knowledgeable and well spoken, Thanks
Response from Monitech Ignition Interlock SystemsMay 4, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
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Melissa N.
May 1, 2020
It’s alright.
It’s alright.. sometimes doesn’t take my blow when I do it the same way every time.
Response from Monitech Ignition Interlock SystemsMay 1, 2020
We appreciate you taking the time to provide us with honest feedback. We’re sorry to hear you have experienced a difficult time with your Monitech device. We want to make sure you are confident and feel safe when you are on the road. Someone from our team will be in touch soon to see how we can help you with testing.
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