Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
Jacob T.
It's good and the people are friendly.
Response from Monitech Ignition Interlock SystemsFeb 1, 2021
We appreciate your feedback and understand your concerns. Monitech and all interlock company's device settings are determined by state regulations, not the interlock industry, but we do our best to train our clients how to use the device. We are always striving to become better for our customers, and your feedback helps us to best understand how.
Bryanna J.
The system killed my car battery and I got locked out for it. I’ve been stranded with out a car in the winter storm all week. The customer service reps do not care at all and basically said “oh well”. Horrible!
Response from Monitech Ignition Interlock SystemsJan 29, 2021
We’re sorry to hear you have experienced a difficult time with your QuickStart device. We want to make sure you are confident and feel safe when you are on the road. Someone will be in touch shortly to see how we can help.
Angela A.
Bad service, super annoying, makes me distracted when I am driving, it's beeping to much, it is using to much energy of my battery car and now I am having problems with that. PLUS is marking fake positive when that's impossible
Response from Monitech Ignition Interlock SystemsJan 28, 2021
I'm very sorry to hear of your experiences with our Customer Support Team as well as hardships with your interlock device. Someone from the Quickstart team is looking into this and will be in contact with you shortly to see how we can help you through this difficult time.
SJ
Great pricing but I feel maybe the equipment is outdated and difficult to use. First thing I noticed after my install was the unit had already suffered damage, the plastic Handle was cracked and has obviously been reused for way to long. Due to several “invalid samples” I find myself almost on the verge of passing out trying to blow into the machine. Surly there are newer, easier units this day and age. Maybe it’s time Monitech invest a little $ to make things a little more simple for their customers
Response from Monitech Ignition Interlock SystemsJan 25, 2021
We’re sorry to hear of any hardships with your Monitech device. We want to be able to correct the issue for you, so you can get back up and running with confidence and peace of mind. Someone from our leadership team will be reaching out to you shortly to see how we can best assist you with this going forward.
jefff G.
The device functions were explained, the installer was friendly, the install took the time estimated, was done at the appointed time and there were no hiccups.
Response from Monitech Ignition Interlock SystemsJan 22, 2021
Thanks for the awesome review! At Quickstart, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Mitchell B.
Having a lot of problems with failing for no reason.
Response from Monitech Ignition Interlock SystemsJan 22, 2021
We appreciate your feedback and understand your concerns. All Ignition Interlock Device (IID) settings are dictated by state regulations. Please note that the IID will register any trace of alcohol from any source containing it - this is how the device effectively ensures an impaired individual is not able to start a vehicle, and how we are able to confidently state the Monitech ignition interlock is fulfilling its purpose. Someone will be reaching out shortly to see how we can assist you.
Keith
The guy at the Hickory location was very helpful to cover everything with me. I was pleased with the install and training.
Response from Monitech Ignition Interlock SystemsJan 21, 2021
Thank you for taking the time to commend our Hickory, NC technician! We have forwarded your review to our Monitech management team in that area to share with that location.
Maurice S.
Was done in a very timely matter guys was nice & professional
Response from Monitech Ignition Interlock SystemsJan 21, 2021
We are so grateful for your kind words. Thanks for sharing your review with us and the Monitech community.