Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems reviews

770 approved reviews, newest moderated first

Ray C.
Apr 8, 2022
Interlock reinstalling appointment
The customer service representative(Jared or Sharon). Sorry about that friend. The representative was knowledgeable and polite and helped me get an appointment set up for an installment. Which was done very promptly and professionally. Thanks for making it easy. Monitech has a very respectful and descent representative, they should be proud. Thanks and have a great weekend, Ray C
Response from Monitech Ignition Interlock SystemsApr 8, 2022
Thank you for the kind words! We’re so happy your experience with our Monitech Customer Support Expert, Sharon, went so well. I have forwarded your review to our management team to recognize their outstanding service!
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Avid R.
Apr 3, 2022
Pleasantly surprised!
I didn't know what to expect but my agent Carmen Ortiz was a pleasure. Very professional and knowledgeable and I would recommend others to take advantage of their service if and when needed! Reference # 48030084
Response from Monitech Ignition Interlock SystemsApr 4, 2022
Our Monitech Customer Support Experts strive to provide courteous, accurate, and respectful service to all of our clients. Thank you so much for acknowledging Carmen. We will make sure to let them know they are doing a great job! (Please disregard the message that was sent about moving your review.)
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Angela M.
Mar 25, 2022
Very helpful and personable
Very helpful and personable
Response from Monitech Ignition Interlock SystemsMar 29, 2022
Thank you for taking the time to share your experience with Carmen! She will be pleased to know her exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Carmen was able to make you feel this way!
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Sai S.
Mar 21, 2022
Great service !
Great service !
Response from Monitech Ignition Interlock SystemsMar 22, 2022
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
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Kerry S.
Mar 15, 2022
Martha Lopez was very helpful and…
Martha Lopez was very helpful and patient. She searched for available appointments for me in a number of cities to make sure I could get an interlock installed before my court date. Her communication skills were excellent, kind and professional. Thank you Martha for giving me relief.
Response from Monitech Ignition Interlock SystemsMar 17, 2022
Thank you for taking the time to share your experience with our Monitech Customer Support Expert, Martha. I have forwarded your review to our management team to recognize their outstanding service!
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fran G.
Mar 14, 2022
I wanted to say that dealing with Ms
I wanted to say that dealing with Ms Tawanda was such a pleasant experience. She was so friendly and professional yet so helpful to complete my request. I believe that Ms. Tawanda is an absolute asset to your company. Thank you for hiring someone so special. Fran Gruenfelder
Response from Monitech Ignition Interlock SystemsMar 17, 2022
Every client has different needs and challenges with the interlock process. We train our Monitech Customer Support Experts to be a trusted source of information and appreciate your taking the time to compliment Tawanda today. We’ll be sure to pass along your kind words.
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Hannah
Mar 9, 2022
I had the pleasure of Mrs.Tawanda…
I had the pleasure of Mrs.Tawanda Rozier helping me today she was so very easy to work with and had alot of helpful information to make things seem easier than they would be I appreciate her great vibe and light on the situation!
Response from Monitech Ignition Interlock SystemsMar 9, 2022
Our Monitech Customer Support Experts strive to provide courteous, accurate, and respectful service to all of our clients. Thank you so much for acknowledging Tawanda. We will make sure to let them know they are doing a great job!
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Rodshoin L.
Mar 9, 2022
My experience was great and thanks for…
My experience was great and thanks for the appointment, putting me on the right track.
Response from Monitech Ignition Interlock SystemsMar 9, 2022
Thank you for taking the time to share your experience with Tawana! She will be pleased to know her exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Tawana was able to make you feel this way!
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