Money MetalsReviews of moneymetals.com

High premiums & terrible prices. Borderline on a scam. If you are buying as investment, if you buy 1oz/purchawe know that Gold will need to hit near $2500/oz prior to any profit possible from your purchase. What's worse - the premiums are even HIGHER on smaller quantities- with premiums on 1/10 oz being nearly 50% = $3000/oz gold to make a profit. Caveat emptor (I have purchased from them before, but a "special")

Where to begin. I've had an account with MM for about 6 months and the #1 reason that made me sign up with them was the apparent ease of use and the automated buy/sell process via website. Only after i signed up did I see that their website does not work for purchasing and I'm unable to place an order online (i must have tried about 50 times by now, in total, using 4 different devices, 2 different operational systems and 6 different browsers). Nothing works. Every time, after multiple attempts I need to end up calling to place the order. On those calls, I end up giving them my address all over again (although they make you fill out and SIGN a special "change of address" form - sending an email isn't enough) as the person on their side still thinks I'm at the old address. Once the order has been placed, it's usually 7-10 days until it shows on the online system. It's clear the information that flows through their website is not integrated with their internal systems as every time I change my online info, I end up finding they're still using my old data. For example, I changed my email address about a month ago and I just received another change-of address form (that's right - they need a NEW one for the depository, which is not integrated with their dealing operation) on my old email address. By the way, I went ahead and returned the 2nd change-of-address form with a digital signature, and have just got a msg saying they can't accept it. So I need to print it, sign it, scan and send it back. That's how "easy" MM is to deal with. Want more? --The first order I placed too 1 month to show on my online account, after multiple requests from me --The payment for my first sale took almost 10 days to show up on my account --I had to correct the sales person once as she forgot to apply a discounted price to my order and would've locked it in full price Just find something else if you can.

MME, charge me extra for shipping and when usps failed to delivery they told me once they gave it to the shipper, it was no longer their responsiblility and I was responsible to track the package and insure it gets delivered. I am a truck driver and im hardly home, so now I have to take time off from work to travrl to pick up the package from the post office before they send it back and if I cant get back to the area fast enough MME says im S.O.L if they send it back, dispite paying for the insured delivery.

My name is christa Evans. This for clarification. I ordered 100 silver rounds for my friend on my cell phone because she is not computer savvy. It was confirmed and she will also receive a half dollar as a gift. We have different names and live at different locations 45 minutes away from each other. When I placed my order of 100 silver rounds a little later there was a price difference of 18 usd. On top of it NO gift of a silver half dollar I sent an email questioning it but they answered negatively only one per household. I replied we live in different locations. From there on I heard nothing anymore. Each order was over 2600 usd That will be the last time I will deal with this outfit. Their customer relations are the pits

Honesty, courteous, and prompt customer service everytime. Smooth, seamless transactions. Highly recommend to all seeking to preserve their wealth. AAAAA+

I would go here before ANYWHERE. Have for YEARS. GREAT prices. Great inventory. But a special shout out to Clint. This is the big dog there, who took time out of his day to PERSONALLY take care of an issue I had. Something went wrong on the card machine and maxed it out. Neither one of us had the money. I was going to have to wait 10 BUSINESS DAYS for the bank. I woulda been destroyed by fees. He got on a 3-way call with my bank and resolved the issue. I need to mention he CLEARLY didn't want to have to deal with this late on a Friday. No one would. But he did it. And he was nice and I could tell he had to try. LOL. There was NO MONEY on the line here BTW. He wasn't locking down a Big sale. Probably missed dinner with his family. Thank you Clint. You rock. Your business Rocks. I am so grateful because MOST people would NEVER have done this. But you did. And it was at LEAST 30 mins on a crackley 3way call. And this is no 3 person crew. It's a 60+ crew and he is a very busy guy. I wish every business owner was like this. Thanks again man. I know it sucked for you but you relieved my stress. saved me and my credit score from a hit and went above and beyond. Imagine a CEO or Owner doing this for a small fry like Me? I'm not making million dollar orders! I was getting chest pains over it and hell from my wife, and... just THANKS. I would have been VERY upset had he not done this. But I didn't expect it. I've shopped the internet for YEARS. Done business with 100 places. I go back to MM since I found them and will continue to do so. 5 stars. BTW they are all nice there!

HIGH PRICES, BAD STORAGE FEES, AND MORE BAD STUFF. I HATE THIS DEALER!

If you store your metals with these people, BEWARE. They mail you a bill for storing your metals and when you get it in the mail the due date on the bill is 2 days out, not giving you enough time to mail a check. Usually when you are on a billing cycle the due date is the same or close to the same day. However with these people my first due date was at the end of the month then each billing the due date moves closer to the beginning of the month making it difficult to schedule an auto bill payment because they keep moving the date. It's like a surprise birthday party but worse. Get out while you can.