Deanndre
Fantastic Customer Support
We installed a Mondawe 12 in Ceiling Mount Shower System 4 years ago. We have loved every shower for the past 4 years. But just recently we noticed the temperature was not staying warm enough and that a new cartridge may be needed. Mondawe customer support has been nothing but fantastic. They have helped us figure out exactly what part might be needed on a shower that is 4-5 years old. They have been responsive, knowledgeable and most importantly patient with me, as I know nothing about plumbing or what anything is or looks like.
Response from mondawe.comMar 27, 2026
Thank you very much for your evaluation! 😊We are very happy to hear that you are satisfied with the product. Your support is the driving force of our continued efforts! If you have any questions or needs in the future, please feel free to contact us and we will serve you wholeheartedly. I wish you a happy life! 🌟


