Monarch Transport Group IncReviews of monarchtg.com

They are nothing but liars and thieves. Went to transport a vehicle and had to end up moving date to 2 weeks later because financing did not process with dealer like it was supposed to. I called to move and they said ok. They would give me a call or call them when the car will be transported. They then charged me a $154.22 charge for canceling. They said "they would credit it when I transported and not to worry". So I call set up the date with some one with a very heavy accent. He says the date is good and will look for driver. The next week rolls around one day left in my 3 day pick up window. I call and ask when they will pick up. The same guy with accent proceeds to lie and say I never called. Funny, I have phone records and everything that proves him a liar. They then proceeded to get very defensive and funny about the whole pickup and act like I canceled everything. Stay away from this company. I will post this every where I can.

I would not recommend this company. Their service involved bait-and-switch pricing, poor communication, and zero accountability. They missed the scheduled pickup and later tried to assign a new driver for an additional $350. Management also promised a follow-up call that never happened. Be cautious before trusting them with your money or your vehicle. They delete or hide negative reviews on Facebook and Instagram. Yelp and Google show more accurate feedback — and it appears they’re using brand-new, fake accounts to boost their rating. Overall, it’s a shady operation with bad business practices and no ethics.

Car was delivered as promised, no complaints from me

Grasso Trucking LLC and Monarch Transport Co made the transportation of my SXS experience incredibly smooth. The owner of Grasso kept me informed about my delivery status, and Monarch worked with me to schedule pickup despite repeated delays from the dealership. I will definitely use both companies again in the future.

Awful in every way. Deceptive sales tactics and you will NOT get your item transported on the agreed upon date. They’re merely a middleman for actual transport companies. Once they get their $200 cut, you can’t and won’t get any useful information from them. TERRIBLE customer service! Please, your yourself a favor and do business elsewhere.

Fast and reliable service.

Reasonable price, delivery was sooner than anticipated and the driver was very friendly. My motorcycle was securely stored in a covered trailer.

Had a last minute problem with moving my RV. Monarch jumped and saved me! The dispatch was perfect. The assigned driver was really helpful, professional, and friendly.