MomsmealsReviews of momsmeals.com

MM's is not ready for prime-time; they are implementing a new system, with horrible customer service, and very low quality "foods" (if you can call them that, because they are ALL ULTRA-PROCESSED!) - Beyond the multiple delivery issues, delaying my first box by 1 week, being on Medicaid/Medi-Cal, I was grateful that I'd be getting (what I thought would be) "healthy/medically-tailored-meals" BUT NOT SO! What I got was SICK!! - After eating 3.5 meals over the last 3 days, the one that had me question & look at the INGREDIENTS (not just the nutrition label) was the 1/2 breakfast skillet I ate this morning from the low-sodium menu box. After 3 hours, I bloated to look like I was 9mos pregnant, with nausea & diarrhea! When I researched the ingredients and saw a MASSIVE use of "Maltodextrin," I looked it up to see how it can effect us, and sure enough, this being used in 4 different ways in one meal (of which I only ate 1/2 of) was the culprit. I began drinking lots of water to flush it out of my system, but my main concern is that this additive has a "higher glycemic index" THAN TABLE SUGAR...yet is also included in MM'S "Diabetic Menu Box!" - I have written to the company, filed a grievance with my insurance paying for me to get HEALTHY meals, but want to warn others to please check with your doctors about the ingredients (especially if you're diabetic or have any GI issues)! DON'T BELIEVE EVERYTHING YOU HEAR....do your research...& stay healthy!

a scam company with fake reviews that overcharges for expired canned food

In addition to the food, which has changed for the worse, I’ve been asking since January for my delivery day to be changed from Thursday to Wednesday. Simple, right? Not by a long shot. I’ve repeatedly talked to reps and supervisors, and all I get are lies and more lies. ​Now that we're in March, even though they keep insisting that my delivery will be on Wednesday, it still comes on Thursdays. I chatted online hoping to get some clarity, but when I asked a very simple question, not only could the representative not answer it, but he also decided to end the chat right in the middle of our conversation. These are the most unprofessional people I have ever dealt with, and I will not be dealing with them for much longer. I’ve decided to end my association with Mom’s Meals. It’s too bad because they started out with good food and good service; all that's gone now.

Mom's Meals was disappointing, and the only positive of the experience was that insurance provided it as a benefit for my mother after being discharged from the hospital. If I had paid my hard earned money for it I would have been furious. Whoever packed the first week's shipment did not even follow the packing list and sent six of the same item which was korean meatballs. When I calledcustomer service, I was told there was nothing they could do about it. I tried to be optimistic that the second week's shipment would be different. But it also had six of the same item, but this time, it was a breakfast meal. The food quality and portions were poor, as well as the fact the majority of the food was bioengineered...yuck! Not recommended!

Busted meal trays and they will not replace. First shipment after hospital stay had 2 broken trays. Called promptly and was told my second shipment is being processed and no way to add 2 more trays. That shipment doesn't go out for another 6 days so how can that be?? Asked for a separate shipment to replace damaged goods and they said they don't do that. WHAT kind of business practice is that??? Paid for items that were received useable??????!!!!

Zero stars!!! My health insurance company ordered this for me. I have gastroparesis and celiac. I need low-fat low fiber gluten-free food. They sent gluten meals, Salisbury steak ham things covered in gravy and risotto. Nothing was gluten-free. Everything was 25% fat content 50% sodium. It was disgusting now I'm waiting five weeks later for my produce box. That's what I was supposed to get in the first place. They can't get anything right at mom's meals, she called and said yesterday was supposed to be coming. It would come by Fedex wait till 930 at night so I did nothing came. They don't have a tracking number nothing I wonder if this is just a scam like all those Minnesota childcare services they're getting the money from my health insurance, but I'm not getting any food.

These meals are terrible. Even for free after a hospital stay, I would never waste my time getting these again. So far I have tried 11 of the 14 sent. 99% went into the garbage disposal. Way too much added sugar, fatty sausage, dried pancake, soupy oatmeal and on and on.

Busted meals almost every shipment because they saved money by no longer putting a cardboard seperator between tiers when packing - wasn't a problem before the pandemic.