Moments EngravedReviews of momentsengraved.com

I do love my piece but was disappointed that the O was oval instead of large and round. My recommendation would be to provide the customer with a mock up so they are satisfied with the results of such a large ticket item.

I ordered my pc of work at the end of November so that Could be one of The wife’s Xmas gifts or birthday gifts as her birthday the very next day and sadly it didn’t make it in time. I was told it would he delivered before Xmas and I got it after the new year. Now it will have to be one of her valentines gifts. Although it arrived VERY LATE and the customer service reps were not very helpful overall it’s a Great quality product for the price.

Be aware. These people have taken my money and delivered nothing. Their courier has admitted my parcel is lost but I can get no sense out of Moments Engraved. Just the same robotic replies that they “will let me know when we hear from the management”. I have paid up front in good faith and also paid nearly £20 in import tax for nothing. Courier will only deal with the company and the company doesn’t give a toss. Thanks for wrecking Christmas. Update: regarding the reply below. No one has been in touch with me at all. I have not had any emails and none of this information has been relayed to me via Messenger or PayPal. Further update: two weeks later it has turned up, or I should point out that its replacement has turned up, albeit late again! Product itself is very nice if rather pricey for what it is. However the magnet fixing kit which I paid for in addition is chipped and metal shards stuck in my fingers as I opened it. Supplier seriously needs to review their contract with their delivery company because this has been enormously stressful and not something I would want to repeat. I’ve elevated the star rating but UPS’s constant failures have had a detrimental impact.