momence.comReviews of momence.com

Response from momence.comJul 25, 2025

Thanks! We're always here to help when you need us.

Response from momence.comJul 25, 2025

Appreciate your feedback! Glad we could provide some valuable insights.

Response from momence.comJul 25, 2025

Thanks for the kind words! We're glad you had a smooth and helpful experience.

Response from momence.comJul 25, 2025

Thank you! Elle will be happy to hear she helped make things clear and easy to follow.

Response from momence.comJul 15, 2025

Hi Josh, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Cyra was able to provide quick, clear, and effective support — and even offer a workaround that worked for your team. It’s always our goal to make support feel both personal and efficient, so it means a lot to hear that reflected in your experience. We’ll be sure to pass your kind words along to Cyra and the rest of the team. We truly appreciate your recommendation and look forward to continuing to support you and everyone at Bloc Cycle!

Response from momence.comJul 15, 2025

Thank you so much for your fantastic feedback! We’re truly honored to hear that you find our customer service amazing and that your experience with Momence has been so positive compared to your previous provider. Knowing that you feel supported day or night means everything to us. We’re grateful to have you with us and look forward to continuing to support you and your business. Please reach out anytime — we’re always here to help!

Response from momence.comJul 15, 2025

Hey Carla, We're so sorry to hear the product is falling short for your specific use case. I've reviewed your recent interaction with our support team and see that this instance is a good candidate for a feature request -- specifically one where, in Marketing Sequences, the purchase of a product can be used as a Sequence Trigger to generate an Action of tagging a customer. While we currently have a long list of Triggers that include class purchases and subscription purchases, product purchases are not yet part of this list. I'll make sure to pass this feedback directly to our product team to vet in their roadmap decisions. Our biggest and best improvements to the site come from feature requests like this one. So don't hesitate to share any additional thoughts you have on how we can improve at [email protected]. We read them all to understand the most pressing needs of our hosts in running a business. Thanks for taking the time to share your thoughts here and in your interactions with our support team. If there is a specific question you have about a data transfer, send specifics to [email protected] and we'll get you sorted there. Best, Momence Communications

Response from momence.comJul 15, 2025

Thank you so much for sharing your experience! We’re delighted to hear that you found our chat support so effective and that the step-by-step guidance helped you accomplish your task. It’s wonderful to know our team was able to provide clear instructions and helpful solutions. Please feel free to reach out anytime you need assistance — we’re always here to help!