Modern Gents Trading Co.At Modern Gents Trading Co., we offer affordable wedding and engagement rings for men and women. Shop a great selection of wedding and engagement rings today!
Modern Gents Trading Co. (modgents.com) has 558 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jhoanna V.
I am absolutely happy with my rings, we are renewing our wedding vows and thought of getting new rings for me and my husband. I am astonished on how beautiful they are, delicate and most importantly very SHINY 🤩
Response from Modern Gents Trading Co.Feb 27, 2024
We're more than honored to be apart of your special day Jhoanna! Thank you for the kind words about our rings and we are thrilled you are loving them! ☺️
Amber P.
Returned a ring for a crooked setting. Just to get another sent to me that was worse. now I have the stone so set to one side you can see the halo part on one side and not the other. Horrible quality for almost 100 bucks. Not worth it. I see sterling rings way cheaper at JCPenney that actually look and present as real. I've ordered from other sites that were made way better as well. I wouldn't have been so disappointed had they not sent me another one that looked even worse. It's embarrassing. I can see it very easily. I don't know who puts them through quality control.
Response from Modern Gents Trading Co.Feb 14, 2024
We want to extend a heartfelt thank you for chatting with one of our managers about this matter. We're thrilled that we could resolve the issue to your satisfaction. Your cooperation and understanding have been invaluable throughout this process, and we're grateful for the opportunity to make things right. Just so you know, our support doesn't stop here. Should any concerns arise in the future, please feel free to reach out. It has been a pleasure being able to assist you.
Cassandra R.
Highly recommend! I placed an order for my husband to have a backup ring for work, I had accidentally chose the wrong size and ended up sending customer service an email to see if they could change the size before shipping (honestly didn’t think they’d see my email) to my surprise I got a reply and updated my order to the correct size and shipped right after that! I got my order in 3 days (I’m in TX). Super fast shipping & beyond excellent customer service! Rings are great quality and he actually preferred to wear them over his expensive one. Thank you Modern Gents! Will definitely order again!
Response from Modern Gents Trading Co.Jan 26, 2024
Thank you for the glowing recommendation! Our team prides itself on providing exceptional customer service, and we're delighted that we could promptly update your size concern and ensure quick delivery. We appreciate sweet words and we look forward to serving you and your husband again in the future.
Tracy S.
First let me say that customer service exceeded my expectations as well as the center stone. I ordered and hours later that I realized not only did I order the wrong setting but size .5 smaller than my finger. I email to let them know and woke up to an email the next day, explaining that they will ensure that my size and setting will be shipped. Within 3 days, my rings arrived. I never ordered a lab created stone before and am surprised at the facets and how it reflects light in morning light (no sun), sunlight and even sitting in my vehicle at 8pm at night. It just sparkles! This and the guarantee is why Immediately told me niece about the quality and submitted an order for another piece of jewelry
Response from Modern Gents Trading Co.Jan 6, 2024
Thank you for sharing your wonderful experience with us. We're so glad we could quickly address your concerns about the wrong setting and size, it is great to hear your received a prompt response and that your corrected rings arrived within three days. We're honored that you shared the quality with your niece and decided to place another order with us. If there's anything else we can do for you, please don't hesitate to reach out. We're looking forward to continuing to provide you with exceptional jewelry and service!
Patricia B.
Modern Gents customer service is amazing. I have never dealt with such great service. They make it so easy 1,2,3. You will not be disappointed!
Response from Modern Gents Trading Co.Jan 6, 2024
This made our day! Thank you so much for the wonderful words. If you need anything at all please reach out to us and we would be more than happy to assist you.
Tasha E.
First the customer service was top notch! I forgot to add a coupon to my order so I reached out via email and they manually applied it and refunded me the difference in my bank account the next day! The shipping took four days to Canada! Super fast! When I opened the ring I was blown away by how beautiful it was! Great quality with tons of sparkle! Will be a reoccurring customer!
Response from Modern Gents Trading Co.Jan 6, 2024
Thank you for your heartfelt review! We're so happy to hear you had a top notch experience with our support team. It's fantastic to know that we could swiftly assist with the coupon and provide a quick refund. We're also thrilled you received that gorgeous ring fast. We hope your new ring brings you endless joy and happiness! 😁
Amber W.
I have to say, I am more impressed than I thought I would be, and I absolutely LOVE , LOVE, LOVE my rings!! My husband and I went "window shopping" for a wedding set a few months ago and I was surprised to find the perfect set on the first try-on at the first store, but the $8K price tag was insane! We decided on silicone bands for the ceremony, with plans of upgrading in the future. I decided to look into Modern Gents. I couldn't believe that I found the $8K set, but with a much smaller price tag! The Ava and 2 Zoey's combination makes my heart happy, and my husband and bank account, too! Thank you, Modern Gents!
Response from Modern Gents Trading Co.Jan 5, 2024
We're delighted to hear that you love your rings and that we could offer you an affordable alternative to the one you found at the first store you window shopped at. That ring combination is the wonderful! We wish you and your husband the best.
Nichole H.
I have to take the time to say that my husband ordered me a ring set from Modern Gents & it was absolutely stunning! Unfortunately I had a tiny issue with the ring bending at the bottom where the stone met the band . I wrote modern gents immediately & they informed me on how to send it back & not only that but they replaced it with a whole different style , they were super quick with receiving & re processing my new order ! But it gets better , in the middle of them getting my order ready to ship I asked them If they could please change my new set from rose gold to silver & again they did just what I asked ! This has been the best return experience I’ve had in my 32 years of living & how anything I’ve asked them , they did ! Without a issue ! I will 100% order again & recommend Modern Gents to anyone I can ❤️ thank you modern gents for your Amazing service
Response from Modern Gents Trading Co.Dec 4, 2023
Thank you for taking the time to share your heartfelt feedback with us! It's fantastic to hear that we could make your return experience such a positive one. Your kind words are appreciated, and we're delighted to have been able to accommodate your requests seamlessly. We are grateful for your recommendation and look forward to continuing to provide exceptional service to you and all of our customers in the future. Thanks for choosing us!
