Modern NurseryReviews of modernnursery.com

We purchased a Vista 3v stroller set for twins with bassinets and all accoutrements! It cost about 60% of the price of a brand new 1974 Chevy impala with white Landau top and am/fm cassette and air conditioning($4400)! Delivered in days, all parts were fine. The twins will ride , sit and sleep in comfort.

Love all the customer service they are always very helpful.

Outstanding customer service!

RUN as far as you can. I genuinely feel scammed. We bought a chair from them. It came defective and we immediately reached out. The chair topper doesn’t latch into the base and left a wide gap on one side. They sent us a replacement that was worse than the first where the top won’t fit into the base at all. They’ve given us the run around for weeks telling us they are reaching out to the manufacturer and escalating the issue all while refusing to refund and return the chair. It’s been awful customer service. Plus In doing more research on their site, I also realized they tell you they don’t return products because they are baby items but all these same items can be returned at any other retailer where they are sold. We bought from here thinking a smaller shop would be better to work with instead of a large big box retailer. We were so wrong. Now we have to challenge it with our credit card company just to get refunded on a defective product. It’s been absolutely mind blowing. I’ve never experienced anything like this in my life.

I ordered a glider for my daughter and it arrived with the pieces stripped. I thought it would be a long, drawn out process to get the order corrected. The response came within 24 hours. A new glider was shipped and will arrive today. Communication was consistent and clear. Could not have asked for any better customer service.

The Modern Nursery customer service team is unlike any other! It is hard to find good customer service these days, but WOW does Modern Nursery know how to take care of their customers. They went above and beyond addressing my issue. Their communication was thorough and frequent, they gave me necessary updates and solved the problem promptly and kindly. Truly appreciate this company and their team!

Very prompt in responding and very accommodating…courteous on every request.

I received my baby’s dresser in the mail and a piece of the dresser had something wrong, I emailed Modern Nursery and they were very quick to respond, worked with me to get me a new part. Great communication and customer service. The overall quality of the dresser and changing tray are great. I would recommend to friends, family, and others!