Suji K.
Service is a joke, Modani company doesn't bother
What a bad experience. They delivered bedframe that's damaged. The delivery guys said, take a photo and send to service number, they would bring the new frame for me to replace. I followed all the instructions, the repair man was scheduled for weekend, saying he can only come on Saturdays. He didn't show up. I complaint, they reschedule for another day. The repair man comes very last minute after I contacted again. He came with little tools and he did some patch work and paint. It didn't look anything like what it should be. I told him I am not happy with it, he said message the company, they will replace it. I done so again, now the company said, it's done as their standard and the company cannot do anything more and it's closed case. I sincerely dissatisfied with this service and for sure, will NEVER purchase Modani again. What a shameful job they do.



