Roxana N.
Modani is issue solved pleasantly
Jenece Absolutely, was extremely helpful and nice, we were able to solve the issue without a problem

Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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393 approved reviews, newest moderated first
Roxana N.
Jenece Absolutely, was extremely helpful and nice, we were able to solve the issue without a problem
Rebecca O.
I wish I could give zero stars. I purchased a $4K couch, and the middle cushion was totally flat. They replaced it with a new middle cushion, which was then much more down-filled than the two side cushions. I provided photos to customer service as well as to the manager at the King of Prussia store, Rose, and she said if she had that couch in her showroom she would request new side cushions. The couch looks ridiculous, with the middle seat sitting inches above the side seats. You should review their rating with the BBB. I should have done that before purchasing.
Clifford H.
One of our outdoor tables arrived with a small scratch. I contacted customer service and Gary responded within an hour to arrange for the delivery of a replacement table which was delivered three weeks later. Thank you Gary and Modani for your excellent service.
Rajesh C.
Gary did a great job. He was responsive, answered my questions, and provided multiple solutions for us to consider. Really appreciated his assistance!
Lise L.
Fabulous assistance with Customer Service person named Gary. Solved a complicated situation today - quickly and professionally. We love the Modani furniture! Store manager in Jacksonville FL (Cammy) is also very good to work with.
aimee X.
Gary is very helpful and kind. He helped solved the issue quickly.
Michela R B.
Absolutely terrible customer service. I bought a couch and bought a warranty. The couch slants. A tech came out and told me the foam in the frame was not good. Customer service told me they can’t help me. DO NOT BUY FROM MODANI. terrible and Gary is unhelpful
Katya B.
Great customer service at Modani Furniture! My representative Gary took the best care of my issue. He was very fast attentive and helpful. Thank you so much!