MochipanReviews of mochipan.com

Ordered feb 3rd 2021 for my daughters 18th birthday on the 28....I know shipping takes ages however I spent £250 on clothes and have only ever had 1 delivery of a Tshirt. Now I cant fault their response, but come on mochipan if Karen in conservatory hand knitting gloves for summer can get a delivery surely you can. Waiting in anticipation, Vicki

Great experience! Got my items in a reasonable duration. Very good communication and very polite! Thanks, I can't wait to wear out my goodies. 😊💟

I am changing my review. We finally received all our items and we love them. They are quality pieces and super cute. Mochipan was willing to work with us and even refunded some of our money because of the delays. That says a lot about a company and I appreciate the attention that was given to us. We will certainly being keeping an eye on this one and looking for other cute items to order. Make sure that you are willing to wait for your items but it is worth it!

Wonderful service and great communication! I got my order confirmation immediately after my purchase. The store owner contacted me shortly after letting me know if I have any questions or concerns to reach out to them, which I don’t often have store owners email me with such reassurance, so I’m very satisfied :)

I ordered two sweaters and two skirts, and they arrived in abt three weeks! clothes were a bit pricier than my usual online buys, but totally worth it and super cute!!! The packaging is really nice, and customer support was really responsive.

Very cute and worth the wait! I bought clothes for work because I wanted something cute but work appropriate and they had it all!

I ordered some clothes a month and half ago for my girlfriend but a month went by and I hadn't received them so I was starting to get worried. I decided to contact customer service and I was met with great understanding and patience. There was a bit of a wait but I got my reply. They reassured me that the order was still on it's way which gave me great hope. I was very familiar with some orders taking longer than others through others on their Instagram so I went into it expecting a wait but it felt a bit much at that point. Luckily, a week after the email the clothes arrived and I was relieved. Quality wasn't too bad either. She loved the clothes! I'd definitely recommend the shop to others. Just have patience! Whether its towards the order itself or getting help. Persistence will get you the answers if you don't get them sooner than later! Nonetheless, Happy Shopping! Hope this helps!

The items that I received was nowhere near what the picture looked like, the material felt like costume wear and it wasn’t worth the amount of money I paid for it. I am still missing one item that I paid for and received zero support.