Got the pumpkin overalls with a large sweater, and the mushroom dress. I get compliments all the time and feel cute in them! It takes a while to get your stuff, but as someone who used to work with art and clothes, that is a given, especially for a small business.
JF
Jill F.
Repeat customer, 5 stars 🌟
I’ve ordered from Mochipan four times now this year: an initial orange cardigan and romper purchase in April 2024; a strawberry robe, swimsuit coverup, cardigan, and woodland shorts in July; a moth cardigan and fall dress in October; and then a butterfly cardigan and a moth jacket in December. Every order I’ve made has been very clear when it would arrive, and when I’ve had questions, customer service has always been quick to respond, helpful, and accommodating. When I’ve gotten my clothes, they’re beautiful, well-made, and exactly as described.
I love the pre-sample pre-order system, which lets me invest in a product at a discount with the understanding that it will be a while before the design becomes reality (and that I can cancel with no penalty if the sample comes back and I don’t like it, which for the record has yet to happen). As long as you’re paying attention at all when you’re ordering and understand the difference between an in-stock item and a pre-order, I think it’s very unlikely that you will have a bad experience with this shop.
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Sarah
So happy
Just got my cropped pumpkin sweater and obsidian romper! Fabric feels amazing and they are both sooo cute! When I placed my order I received an email that provided tracking numbers, and I have the "Shop" app so it showed me where it was through the shipping process. Shipping took a little over a week, but thats quick in my terms :). I'm so happy with my purchase, 100% buying from mochipan again.
AS
Ashley
Be PATIENT it's worth it
Okay so i believe (if I remember correctly) i pre orderd the green cottage core dress with the matching shrug. Firstly, the quality was amazing. I could not have been happier. I have never felt more beautiful then when i was wearing the dress. It was in my opinion 100% worth the price.
Secondly, while the shipping did take a while I was not surprised at all. I knew it would be a while considering this is a small business and not fast fashion and that didn't bother me.
Overall my favorite brand probably ever. I will buy again💖 Thank you for making me feel whimsical!!
KE
Kennedy
Amazing Small Business
I ordered the Death's Head Moth Cardigan at the end of September along with another pre order jacket. Both items were pre orders and I was fine with waiting. I ended up deciding to cancel the jacket preorder and just get the cardigan so I emailed them. The customer support team responded quickly and informed me of the updated shipping cost. I appreciated their transparency and quick response. I ended up getting the cardigan a week ago and it's absolutely perfect. Well worth the wait! I definitely plan on ordering from them again!
TT
Tater T.
Whimsy is Real!!!!
I was following Mochipan since before the owner began designing her own outfit designs and producing them, and to see the business come so far makes me so happy!!! I’m a proud owner of the original mushroom dress that I think blew the account up possibly? And it’s SO good, the quality and the silhouette on me, it’s just perfect!! Not only that, the owner employees seem to be very nice! Any time I have an issue I get email responses within 2 days, and they always make sure my issues are addressed! Right now I’m waiting for my artist jacket, and yes if I can leave a review for that after this I’m coming back to talk about it!
AG
Abby G.
My fiancé ordered me the Smokey Emperor…
My fiancé ordered me the Smokey Emperor Moth Cardigan for my birthday and I’m so in love with it. Mochi was super helpful with getting it shipped through another company due to at the time Canada Post was still on strike. I’ve had so many compliments on it at work- including from my very old school hairstylist boss. It’s the most well made piece of clothing I currently own and I can’t wait to add more to my collection!
CU
customer
I LOVE THIS SHOP
I ordered the cottage bodycon dress and shrug and it came rather quickly since it wasn't preorder, I love it so much and I wear it every time I get, I wish I would have gotten the shrug a size bigger but it's fine