Ed
Ordered new scooter and was delivered…
Ordered new scooter from mobility scooters direct in Florida and was delivered Dec. 22, 2022 followed directions on how to unpack and set up. Have not been able to use it because they will not send anyone out to look at it. They put blame on Manufacturer Pride Mobility in PA. that it is there responsibility. Have contacted both companies about this and still no help. It's January 17, 2023 still can't use it still won't work. I think that they can't find a close tech. They don't want to pay to have someone come out to look at it. They have there money so now they don't care. And I am out $2400.00
Response from Mobility Scooters DirectJan 16, 2025
Hi Ed we are sorry you have had a bad experience. We are always looking to stive to the best and make our customer satistifed. Please give us a call at 877-721-7748 so we can discuss your concerns.




