Joe N.
Being ghosted
We recently purchased a replacent rear shroud for our Buzzaround EX from MobilityDirect. We were disappinted that it did not come with the two decals as on the original part. We discussed this with our salesperson (Tony) over a week ago. He said he would get us a price for the decals. Despite a second request, we have not heard from Tony at all. Very disappointed.
Response from Mobility Scooters DirectMar 14, 2025
We are sorry for the inconveience. Many Pride Mobility Parts are interchangeable. Those products usually do not have labels on them. The product page and return policy also outline this. The problem is that the decals are not readily available from the manufactruer Golden Technologies. Our best suggestion is to contact the manfuacturer directly and voice your concerns over the decals. Importnant information: The customers order was placed on February 6, 2025 and the product was delivered via FedEx on February 8, 2025. Thanks for your review.