MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Penny L.
Sales team was very helpful in answering questions and assisting with deciding on the correct devices for my mothers needs. Good with follow up phone calls and not annoying. Spoke to Samuel first then Louis and both were knowledgeable and patient.
Response from MobileHelpAug 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
CJRay
Wow that was so informative and no pressure. All questions answered and all coverages clarified. Great customer service!! :) thanks
Response from MobileHelpAug 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Gail
My initial call to Stuart Hershey was extremely help. He explained everything very clearly, went through the different options for service because I knew nothing about medical alert systems. After that initial call, I made a call with the person who will be using the equipment. My friend is 90 years old and English is not her first language so things have to be explained to her very slowly. Stuart was amazing with her over the phone. We both felt very much at ease with him. Your product sounds amazing and we cannot wait to receive the machine and start using it.
Response from MobileHelpAug 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Paula was wonderful!! Made it so easy. She is very knowledgeable about the plan and equipment. I really feel comfortable that my family is in great hands.
Response from MobileHelpAug 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Tom
Valuable information given by Clare, your representative, and she was able to answer all my questions. She is also very nice and friendly.
Response from MobileHelpAug 15, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
ALBERT WAS VERY NICE AND EASY TO TALK TO. I COULD NOT TALK TO HIM A MONTH AGO BECAUSE I LOST THE LOVE OF MY LIFE AND IT WAS TOO SOON AFTER HIS DEATH. I MADE THE CALL TODAY AND HE WAS SO UNDERSTANDING WITH THIS WARM CONFORT. I HOPE MY EXPERIENCE WITH THIS SYSTEM WILL WORK FOR ME.
Response from MobileHelpAug 15, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Pamela B.
The agent,Richard, was great. We had problems with my debit card but he never gave up. It's nice to know that there isn't any contract. It makes it easier on me.
Response from MobileHelpAug 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Wanda G.
I am a retired Realtor. Donna was very gracious and understanding that I needed to research device and company. I did and Donna called back. Everything she told me was absolutely correct and honest. I am very thankful to her that she patiently answered my many questions with grace for me. I had the best service and look forward to getting the device. Many thanks to Donna
Response from MobileHelpAug 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp