MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Janis E.
Paula Biggs was super helpful and explained everything thoroughly from the MobileHelp device to the coverage and the plan. We spent maybe 45 minutes total on the phone and she answered all my questions about this amazing device. Can't wait to get started with it!
Response from MobileHelpOct 6, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Gwen
It makes me feel so much safer.
Response from MobileHelpOct 6, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Our experience was great because MobileHelp representatives were knowledgeable and polite. The representatives answered our questions completely.
Response from MobileHelpOct 6, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
Phone rep was great. Easy process for a much needed product.
Response from MobileHelpOct 6, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
STEVE C.
Angel was excellent. Took care of me like family! Easy process, great service, and the plan was affordable. I'm happy! Thank you!
Response from MobileHelpOct 6, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Bruce B.
The agent was very polite and explained everything well. Plus, the price was reasonable.
Response from MobileHelpOct 6, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Elsie C.
I return to sender and a person associated with you told me I wouldn't get my money put back on my card. That is highway Robert. Not happy. I just can't afford it. Plan and simple. Elsie Coles.
Response from MobileHelpOct 6, 2023
At MobileHelp we pride ourselves in providing a great experience to our customers, and we apologize if you experienced anything less during your return process. Our records indicate that we have received your return and your refund request has been expedited. It can take 2-3 business days to reflect on your bank account. Please let us know if there is anything we can do to help keep you covered in the future. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 800-800-1710. We would love to welcome you back into our MobileHelp family.
Tom
Friendly, informative, and detailed help. Clare should be promoted to CEO !!!
Response from MobileHelpOct 6, 2023
Thank you for your review of our service! Your positive words mean a lot to us!