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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

Home
Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

4.85,712 reviews
Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

Call Directions Website

MobileHelp4.8

Reviews5,712 About Contact

Overall score

4.8 out of 5

Excellent

Average of 5,712 reviews

Distribution

5★88%
4★6%
3★2%
2★1%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 992-0616
mobilehelp.com
[email protected]
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Renee S.
Oct 10, 2023
Tom.
Tom, the sales representative was very helpful, knowledgeable, and patient. He excels at customer service.
Response from MobileHelpOct 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Teresa
Oct 10, 2023
Clear and empathetic communication
Clear and empathetic communication. Nathan listened to my description of my mom's situation and made a recommendation that I agreed sounded right for her. He was efficient and friendly.
Response from MobileHelpOct 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Ian P.
Oct 10, 2023
Easy Sign Up
Albert was the agent who signed us up. He was very personable and easy to understand. He explained everything clearly and fully
Response from MobileHelpOct 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Susan
Oct 10, 2023
Great initial service call, very informative. …
The salesman on my call was extremely professional, asked all the right questions, and was extremely polite, knowledgeable and very understanding. I am pretty new at trying to navigate ways to keep my mother in her home.
Response from MobileHelpOct 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
john L.
Oct 10, 2023
I was never told how help would get…
I was never told how help would get into my house if help was needed ,how do i call for help if i need help in another room away from from the speaker box, i don't think i can speak into the wrist band
Response from MobileHelpOct 11, 2023
We received your review and we apologize for any inconvenience you have experienced with setup and information. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.
Report
Anita L.
Oct 10, 2023
Great knowledge polite
Great knowledge polite. Was able to reassure me that I had chosen the right service.
Response from MobileHelpOct 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Fernando
Oct 10, 2023
Paula was absolutely a pleasure and processional.
Great experience! Friendly operator.
Response from MobileHelpOct 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Miss N.
Oct 10, 2023
Reassigned for product and service. I had moved.
The representative was very patient and helpful in reinstating my account.
Response from MobileHelpOct 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report

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