myrosegarden
My lifesaver
It should be here today
Response from MobileHelpNov 16, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
myrosegarden
It should be here today
Response from MobileHelpNov 16, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Judith B.
The person I spoke with was very knowledgeable and helpful.
Response from MobileHelpNov 16, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Penny
Donna our rep was outstanding! She made sure we were well informed about the service available from Mobile Help. Selling points included. Human contact should we need to use the service. Cost of equipment included. 3 call centers in US. And several others factors that other companies did not discuss or offer as a service and full explanation on how the fall alert system works.
Response from MobileHelpNov 16, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Dave
You agent was very patient and helpful.
Response from MobileHelpNov 16, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sharon J.
The representative, Stuart Hershey, made the experience with MobileHelp great, and that is why I chose this company over other companies I spoke with in my efforts to obtain a safety system for Mom. The single attribute that made this experience far superior to my experience with other companies was that Mr. Hershey listened to my answers to his questions. A significant degree of confidence is instilled in a customer when the representative of the company is engaged in a conversation and not just reading a script. I completely understand a customer representative having a script; it is necessary at times, but it is also necessary that a representative not be so caught up in the script that the representative forgets she is talking to another person. The experience with MobileHelp is one I highly recommend.
Response from MobileHelpNov 16, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Gail J.
The personalities of the various agents that have helped me are so kind, empathetic, professional and listen! I have worked with Samuel, Angel, and Jessica in the last three days. This was probably the most important reason for me to return to Mobile Help after a number of years. A company can have the least expensive product and terrible customer service. Although, money is a very important factor for me, how a company treats their customers far outweighs that.
Response from MobileHelpNov 16, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Tyrone C J.
Matthew Perry provided excellent information and content. Communicated very effectively. Made the process really easy. Great Job !
Response from MobileHelpNov 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Robert H.
The person I spoke with was very courteous,knowledgeable and helpful in every way.
Response from MobileHelpNov 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!