MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Francis R W.
Dec 13, 2023
Initial excellent inquiry
Initial excellent inquiry ; also call from customer services…
Response from MobileHelpDec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Chipg
Dec 13, 2023
Noel provided great service
Noel provided great service. He knows the true meaning of customer service
Response from MobileHelpDec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Customer
Dec 13, 2023
Stuart was very knowledgeable and…
Stuart was very knowledgeable and patient in explaining the information.
Response from MobileHelpDec 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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Joni
Dec 13, 2023
Samantha was very helpful in and took…
Samantha was very helpful in and took the time to explain the various packages. looking forward to seeing help us. Necklace and g p s system work for my aunt with dementia.
Response from MobileHelpDec 13, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Sunny
Dec 13, 2023
Gabriel was very helpful
Gabriel was very helpful, answered all my questions thoroughly.
Response from MobileHelpDec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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customer
Dec 13, 2023
Very seemingly open was Albert,answered all my questions.
Very seemingly open was Albert,
Response from MobileHelpDec 13, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
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Don E.
Dec 13, 2023
I like the system and its capabilities, however . . .
I like the system and its capabilities, however, the salesperson said it only needed charged every 3-4 days. After receiving a low battery message 3 days in a row after charging daily, I read in the instructions that it should be charged every night. I think the sales people should know the product better.
Response from MobileHelpDec 13, 2023
Thank you for taking the time to share your feedback with us, as we strive to provide each customer with the absolute best experience. We sincerely apologize if the right expectation was not set at the time of your order. Battery life may vary based on usage, and we recommend charging mobile units overnight to ensure a full charge throughout the day. Your safety is our top priority. Please do not hesitate to contact our Technical Support team should you have any questions or concerns about equipment. Representatives are always happy to help. You can reach us at 877-827-6207.
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Carolyn from C.
Dec 13, 2023
Very nice
Very nice, knowledgeable lady, Dina, that answered all my questions and patiently listened to my concerns. Explained all the options etc. Appreciated her.
Response from MobileHelpDec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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